rroseperry
Headphoneus Supremus
- Joined
- Oct 21, 2010
- Posts
- 3,306
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- 69
Not having a problem on my tablet.
Not working whatsoever, I also heard from other korean friends that they can't connect to 1964's website.
Is there any 1964 employee here that can address this IP filtering issues to their Network team?
=/
Not working whatsoever, I also heard from other korean friends that they can't connect to 1964's website.
Is there any 1964 employee here that can address this IP filtering issues to their Network team?
=/
So: I have a question about whether or not I'm being reasonable. I got a pair of the 1964 V-3's last June. There were some problems right off the bat -- the fit on the left ear was way off -- but instead of sending them back, I took them to an audiologist, who made some slight adjustments (with 1964 Ear's permission, so as to not void my warranty).
I've been mostly happy with them and they've greatly enhanced my nighttime (when my wife is asleep) listening.
In the spring, after I'd had them for about 9 months, a small tear appeared in the soft vinyl tip. This wasn't after something happened to them -- it literally was not there one night and there the next morning; the only thing that happened in the interim was that I took them out of my ears. Even thought they were still under warranty, I decided not to send them back, which might have been a mistake, in retrospect...but oh well.
Then, in September -- after I'd owned them for 15 months -- the vinyl tip on the right ear completely separated from the acrylic base -- as in, all of a sudden my right IEM was two pieces instead of one. Again, I should stress that I almost never take these out of the house. I don't wear them while walking the dog, I don't wear them running, I don't wear them on my way to work -- so literally, the only pressure they've ever been under is from putting them in and out of my ear. I tried to fix them using tiny dabs of superglue, which worked for a few weeks but ultimately they just separate again, at which point I sent them in to 1964 Ears for repair. (I realize I should have taken a picture of them before I sent them in so I could show what I'm talking about...once again, oh well.)
When I heard back from them, I was told that since vinyl tips can't be repaired, I'd need to have a whole new mold made -- and that would be $225, which is the same amount it would cost me if I wanted them to take an old pair of random IEMs and turn them into customs.
My feeling is that $500 headphones should last more than 15 months and that I certainly shouldn't be charged the same amount as if I was asking them to convert a whole other pair of IEMs. I'm also willing to accept that I might be wrong here. So...what are folks' thoughts?
So: I have a question about whether or not I'm being reasonable. I got a pair of the 1964 V-3's last June. There were some problems right off the bat -- the fit on the left ear was way off -- but instead of sending them back, I took them to an audiologist, who made some slight adjustments (with 1964 Ear's permission, so as to not void my warranty).
I've been mostly happy with them and they've greatly enhanced my nighttime (when my wife is asleep) listening.
In the spring, after I'd had them for about 9 months, a small tear appeared in the soft vinyl tip. This wasn't after something happened to them -- it literally was not there one night and there the next morning; the only thing that happened in the interim was that I took them out of my ears. Even thought they were still under warranty, I decided not to send them back, which might have been a mistake, in retrospect...but oh well.
Then, in September -- after I'd owned them for 15 months -- the vinyl tip on the right ear completely separated from the acrylic base -- as in, all of a sudden my right IEM was two pieces instead of one. Again, I should stress that I almost never take these out of the house. I don't wear them while walking the dog, I don't wear them running, I don't wear them on my way to work -- so literally, the only pressure they've ever been under is from putting them in and out of my ear. I tried to fix them using tiny dabs of superglue, which worked for a few weeks but ultimately they just separate again, at which point I sent them in to 1964 Ears for repair. (I realize I should have taken a picture of them before I sent them in so I could show what I'm talking about...once again, oh well.)
When I heard back from them, I was told that since vinyl tips can't be repaired, I'd need to have a whole new mold made -- and that would be $225, which is the same amount it would cost me if I wanted them to take an old pair of random IEMs and turn them into customs.
My feeling is that $500 headphones should last more than 15 months and that I certainly shouldn't be charged the same amount as if I was asking them to convert a whole other pair of IEMs. I'm also willing to accept that I might be wrong here. So...what are folks' thoughts?
So: I have a question about whether or not I'm being reasonable. I got a pair of the 1964 V-3's last June. There were some problems right off the bat -- the fit on the left ear was way off -- but instead of sending them back, I took them to an audiologist, who made some slight adjustments (with 1964 Ear's permission, so as to not void my warranty).
I've been mostly happy with them and they've greatly enhanced my nighttime (when my wife is asleep) listening.
In the spring, after I'd had them for about 9 months, a small tear appeared in the soft vinyl tip. This wasn't after something happened to them -- it literally was not there one night and there the next morning; the only thing that happened in the interim was that I took them out of my ears. Even thought they were still under warranty, I decided not to send them back, which might have been a mistake, in retrospect...but oh well.
Then, in September -- after I'd owned them for 15 months -- the vinyl tip on the right ear completely separated from the acrylic base -- as in, all of a sudden my right IEM was two pieces instead of one. Again, I should stress that I almost never take these out of the house. I don't wear them while walking the dog, I don't wear them running, I don't wear them on my way to work -- so literally, the only pressure they've ever been under is from putting them in and out of my ear. I tried to fix them using tiny dabs of superglue, which worked for a few weeks but ultimately they just separate again, at which point I sent them in to 1964 Ears for repair. (I realize I should have taken a picture of them before I sent them in so I could show what I'm talking about...once again, oh well.)
When I heard back from them, I was told that since vinyl tips can't be repaired, I'd need to have a whole new mold made -- and that would be $225, which is the same amount it would cost me if I wanted them to take an old pair of random IEMs and turn them into customs.
My feeling is that $500 headphones should last more than 15 months and that I certainly shouldn't be charged the same amount as if I was asking them to convert a whole other pair of IEMs. I'm also willing to accept that I might be wrong here. So...what are folks' thoughts?
This sucks, but in all fairness, they've got a warranty that's good for a year. Since they came apart after that time, there's not much of an option there.
Kinda would be nice in your case if the reshelling was at least pro-rated. Like after a year, it's only X% and after 1.5 years its X+Y% cost of reshell and then after two years its full price or something. Good luck with your situation. This is usually not a well discussed topic. I know I was interested in soft tips when I was looking at 1964Ears for my first CIEM and while I didnt decide to go with them, I never really heard much in this aspect and am glad it is brought to light. Let us know what happens.
This sucks, but in all fairness, they've got a warranty that's good for a year. Since they came apart after that time, there's not much of an option there.