Hmm, if I was you I'd call back again, sometimes persistence is needed dealing with a place like best buy. Besides, the chances you'll speak to the same idiot again is slim to none. It took me two calls to get the credit; the first time I was put on hold for 10 minutes and didn't actually get to speak to anyone, though I could hear them talking in the background (obvious geniuses). Anyways, being persistent with them pays off... good luck!
I tried for a price match as well, and was denied. If you look at the small print of their return policy, it does in fact state that refurbs are not
applicable for the price match within 15 days. I guess you may luck out with someone unfamiliar with the store policy, not me though.
I first tried it over CHAT but it did not work, so I called and talked to a CSR who immediately refunded me the $33(I think that was the amount) and since I did it via gift card, will send me a gift card with said amount. Thanks for the heads-up on the price change. This price makes these a crazy deal.
Edited by red71rum - 5/13/13 at 12:19pm