Head-Fi.org › Forums › Equipment Forums › Portable Headphone Amps › fiiO E7 , HD 555 and asus laptop, help, what do I do?
New Posts  All Forums:Forum Nav:

fiiO E7 , HD 555 and asus laptop, help, what do I do?

post #1 of 16
10/9/10 at 10:00pm
Thread Starter 

Newbie here, please, I need your help, somebody.  Just got HD 555, then ordered E7 ( got it yesterday)after reading all the great reviews from this site. My problem is when I connect the usb cord from the Fiio E7 to my laptop ( ASUS N71JQ ) I hear this hiss noise with no audio sound.   I restarted itune thinking it will help, still same problem. It is also doing the same when I connected my monster turbine. What am I missing ? No problem using the LOD with my ipod though.

Thank you in advance for your help. I am clueless in what to do

Reply

Gear mentioned in this thread:

Sennheiser HD 555 Headphones
FiiO E7 USB DAC and Portable Headphone Amplifier (Black)
Powered by NexTag
post #2 of 16
10/9/10 at 10:37pm

Hissing can be from the amp itself or the laptop. Do you hear the same hiss when it is connected to another PC? What is the volume setting on your E7? If you only hear it when it is connected to your laptop, there is a good chance that the hiss is part of the laptop electronic back ground noise.

Reply
post #3 of 16
10/11/10 at 11:52am
Thread Starter 

Yes, I hear the hiss too when I connected the E7 to my hp. The volume ranges from 2 to 25, the hiss noise just got louder as I increased the volume. How do I fix this? I do not hear any music from the headphones, just annoying hissing noise. 

Reply
post #4 of 16
10/11/10 at 12:13pm

You might have a lemon there. I will suggest you exchange it for a new one.

Reply
post #5 of 16
10/11/10 at 12:16pm
Thread Starter 

thanks, got it from micca store. will send them an email

Reply
post #6 of 16
10/12/10 at 7:43am

Hey,

 

I know you already created a ticket in our ticket support system. Just follow the instructions on how to return the E7 to us and we'll take care of this for you.

 

Jack

Reply
post #7 of 16
10/12/10 at 4:40pm
Thread Starter 

thank you

Reply
post #8 of 16
10/19/10 at 12:57am

I'm really interested in what you think about the e7 and the hd555 when you get a working fiio.  I'm thinking of getting one for my 555s and I also have an ASUS (UL80VT)  

Reply
post #9 of 16
10/19/10 at 5:37am

I get no hiss even at max volume on my E7 hooked up to my netbook or otherwise, so I'm sure you have a lemon. If the next E7 does it, the problem MAY be in your USB cable or maybe sources, I'm guessing.

Reply
post #10 of 16
10/19/10 at 7:25pm
Thread Starter 

 Got  fiio E5 which works fine, thinking problem is the E7 unit.

still watingon instructions on how  to return the E7, sent another email.

Somebody in micca store,I need to replace /return my E7.

Reply
post #11 of 16
10/20/10 at 11:04am

Hey,

 

I see you sent us an email and opened a ticket on 10/11. I sent you the instructions on how to return the E7 to us on the 10/12. I also posted in this thread on that day indicating that we sent you instructions. I guess you didn't get it?  I've resent the instructions just now.

 

Let me know if you are having issues receiving our email. Check your spam folder. smily_headphones1.gif

 

Jack

Reply
post #12 of 16
10/20/10 at 5:07pm
Thread Starter 

Received them all, they were in my junk folder. Thanks.

Reply
post #13 of 16
11/9/10 at 8:22pm
Thread Starter 

received  another E7 today, works fine with E9 on my laptop, no hissing noise, thanks miccastore for  great service and fiio for a great product.


Edited by snapple10 - 11/9/10 at 8:47pm
Reply
post #14 of 16
1/8/11 at 5:28pm
Quote:
Originally Posted by snapple10 View Post

received  another E7 today, works fine with E9 on my laptop, no hissing noise, thanks miccastore for  great service and fiio for a great product.


Edited by snapple10 - 11/9/10 at 8:47pm



It's quite useful, Thanks for your instruction!
Reply
post #15 of 16
1/8/11 at 5:37pm
Thread Starter 
Quote:
Originally Posted by kayqiot9 View Post



Quote:
Originally Posted by snapple10 View Post

 

received  another E7 today, works fine with E9 on my laptop, no hissing noise, thanks miccastore for  great service and fiio for a great product.


Edited by snapple10 - 11/9/10 at 8:47pm

 




It's quite useful, Thanks for your instruction!



 

Glad to be of help, I was just completely lost, then.  I am still enjoying the combo 

Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Portable Headphone Amps

Gear mentioned in this thread:

Sennheiser HD 555 Headphones
FiiO E7 USB DAC and Portable Headphone Amplifier (Black)
Powered by NexTag
Head-Fi.org › Forums › Equipment Forums › Portable Headphone Amps › fiiO E7 , HD 555 and asus laptop, help, what do I do?