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Audeo Perfect Fit Earphones PFE 112 - Right Channel Distortion

post #1 of 5
10/5/10 at 1:36pm
Thread Starter 

 

 

Howdy,

 

Yesterday, I noticed that the right channel of my Audeo Perfect Fit Earphones had become extremely distorted.

Why, I am not sure? I make sure to store the phones properly when they are not in use.

I've changed the filter of the right earphone. This did not remedy the issue.

 

This makes the second pair of PFE's to flake out on me.

Luckily, the first pair was replaced by Phonak, late last year.

The replacement pair functioned flawlessly for nearly 10 months.

 

While the PFEs sounded amazing, I am extremely disappointed in Phonak and the short lifespan Perfect Fit Earphones.

I am hoping for a Warranty Replacement. However, I've emailed customer support yesterday, and have yet to receive a reply.

 

If I don't receive any warranty service, I'll be livid!

 

At the moment, I am using my Shure E4Cs, which I picked up in 2006.

These IEMs sound extremely muddy compared to the PFE 112s.

 

Worst case scenario, I'll have to try my luck on a new pair of In Ear Monitors.

I'd like to try the Fischer DBA-02s. Hopefully, they will be in stock soon.

 

Any assistance would be greatly appreciated.

 

Thanks!

 

Milan

 

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post #2 of 5
10/20/10 at 10:46am
Thread Starter 

Just a quick follow up. Yesterday, I'd received a sealed pair of PFE 112s as a warranty replacement.

I'm happy. I just hope the new pair of PFEs lasts longer than 10 months, as these phones do sound great!

 

Milan

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post #3 of 5
10/20/10 at 11:11am

Funny timing - check my post in the PFE thread (http://www.head-fi.org/forum/thread/405953/phonak-audeo-pfe-appreciation-thread/2160#post_6998965), I had the exact same problem on my brand new PFEs that I noticed the first time I plugged them in. They're going back for a refund and I'm gonna pick up a pair of DBA-02s when I can.

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post #4 of 5
7/9/11 at 2:51am

Just Googled my own issue and stumbled upon this here (where else but here) :) ...I'm glad to learn these problems are satisfactorily handled by Phonak USA as I have a similar problem. Left channel cut out. It's just barely audible. These PFE 112's have been lightly and gently used for only about four months, so I'm stymied. I've always liked them for listening to e-books; sometimes falling asleep with them on. Slim profile, they don't protrude from one's ears at all. Very comfortable. Good, but not great sound from this model. For what I use them for... they're perfect! I wonder if I beat the cr*p out of 'em when I was sleeping? Maybe that's why one channel died.  ;)

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post #5 of 5
7/9/11 at 5:07am
Quote:
Originally Posted by Rob E. View Post

Just Googled my own issue and stumbled upon this here (where else but here) :) ...I'm glad to learn these problems are satisfactorily handled by Phonak USA as I have a similar problem. Left channel cut out. It's just barely audible. These PFE 112's have been lightly and gently used for only about four months, so I'm stymied. I've always liked them for listening to e-books; sometimes falling asleep with them on. Slim profile, they don't protrude from one's ears at all. Very comfortable. Good, but not great sound from this model. For what I use them for... they're perfect! I wonder if I beat the cr*p out of 'em when I was sleeping? Maybe that's why one channel died.  ;)


It could be that you were yanking the cable on one side when you were sleeping, filter clog (common) or the transducer is actually failing (rare). I will suggest you change the filter first just to check.

 

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