I just clicked the link in the original post and now it only leads to the main page for Orange accessories. Furthermore, a search for Sennheiser shows no IE7's in the results! I think it's time I dropped them an email.
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Sennheiser IE7 for £35, free delivery from orange. - Page 9post #121 of 1558/3/10 at 1:08pm
Gear mentioned in this thread:post #122 of 1558/3/10 at 1:38pm
sent them an email asking when I'd get them, only to be told they were out of stock and I can get a refund or wait for restocking, which 'usually happens within 5 days' apparently.
This has balls-up written all over it.post #123 of 1558/3/10 at 3:11pmQuote:
It's the same copy-paste reply everyone has been getting. Somehow I'm really doubting that they'll be back in stock within 5 days.
post #124 of 1558/3/10 at 4:57pmpost #125 of 1558/4/10 at 1:46am
Its actually the worst online service I've ever had. At least if they're out of stock they should tell you rather than you having to chase them. And their online stock system clearly can't count, or it wouldnt have let orders go through. Unless its deliberate, of course, but I'm not malicious enough to suggest someone is being greedy at Orange. That would be rude.post #126 of 1558/4/10 at 3:00ampost #127 of 1558/4/10 at 4:07ampost #128 of 1558/4/10 at 4:18am
ends with the whole head fi bunch having a good laugh.. in the distance the fire on the orange company building can be seen brighter than day and by now all there ie7 have turned to ashpost #129 of 1558/4/10 at 4:35am
It seems that the company supplying the IE7s on behalf of Orange is 20:20 Logistics, judging by the email response I received to my enquiry to Orange yesterday.
Here is the follow up I have just sent.HiFurther to your response below, can you tell me - why did you accept my online order when you were out of stock? Your website clearly stated the product was in stock when I ordered it, and until I asked you yesterday, I had been given no indication the product was not in stock. That seems very bad customer service to me.Can I ask you to clarify whether you have taken the £28 from my credit card yet and when exactly you will be getting more stock in? The '5 days' response is a generic one and I would like to know exactly when I should expect to receive the product, so I can decide whether to cancel or not.Thank youpost #130 of 1558/4/10 at 4:53ampost #131 of 1558/4/10 at 5:56ampost #132 of 1558/4/10 at 7:58ampost #133 of 1558/4/10 at 8:32am
Couldnt agree more.
I tried ordering a pair as well in the evening when this offer was put up - but it was out of stock at the time.
Funny thing is I have already jumped on the UE700 offer and ordered a couple of RE-ZERO just to hear the difference (awaiting Danish customs and TNT to get moving).
And after listening to my new UE700 I still prefer my SE530, but will I sell the UE700? Most likely not, they look nice and are fun as reference phones.. :-)
Quote:Originally Posted by slaters70
I love these threads. I know some of the buyers already own better IEMs than the IE7 (I had them myself once, but returned them and can't even remember why), yet they are on board for a pair. I would have bought a pair myself at that price, and I hardly need them. It's just funny how much we HFers love a bargain, need the phones or not.post #134 of 1558/4/10 at 9:36ampost #135 of 1558/4/10 at 9:50amReturn HomeBack to Forum: Portable Headphones, Earphones and In-Ear Monitors
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