In January 2010 I bought yuin pk 2 earbuds of head-direct, which I received in February. Unfortunately the earbuds broke down beginning of July. That's a total of 5 month usage while the warranty is only 3 months! The seller head-direct won't repair the buds or replace them and I now really feel like they have stolen my money.
I am, in summary, amazed by the following facts:
- That such expensive earbuds ($79) come with such limited consumer service. When a company only give so little warranty on expensive products, people should know the company itself has little faith in their own product's durability. (Though indeed it's my own fault that I failed to notice the short warranty duration, I assumed it was at least 1 year as it is with all EU products.)
- Why does this brand have the "head-fi seal of approval". Yuin is a brand with good reputation in the community, but this imo is not justified. I feel misleaded by the community, when I decided to buy this earbuds based on posts made on this forum. Only if you do searches to yuin warranty you will find post of many more people that have written about broken yuin buds just outside warranty. When you value money, yuin is not a good brand to buy as sadly became true to me. But this seems to be unknown to the whole community.
So my advice to potential buyers is to avoid yuin earbuds, because the buds might break down soon and you won't likely have warranty left. And it will really anger you, that you payed such a amount of money for simple earbuds breaking down like that..
Anyway I am still here with broken yuins. One of the earbuds won't give sound. The problem is in the cord, because sometimes when I bend the cord the sound is back in both earbuds.
Any suggestions to try and make something of my 79$ investment? Or should I consider this as a lost gambling game with head-direct? I am not good with recabling or soldering for that matter.