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If you've ever been a member of Management, lend me your opinion

post #1 of 34
Thread Starter 

Every job i've ever had, Management, usually middle, holds us rigorously to the letter of the law/rules/COBC/policies, while themselves disregarding it.  For example attendance -- abusing the fact that they are Salary by taking three hour lunches every day (i'm not joking here) or showing up two hours late to work every day (also not joking) and then throwing a judgemental, angry tantrum at an employee that is late because of a weather situation or family emergency, or something similarly out of the norm and/or out of their control.  If you are so important that you can show up hours late to work, take extra-long lunches and breaks, and still get paid for all of that, why can't you also realize that Leading By Example is fact?  It's not that complicated.

 

Bosses taking weeks of vacation off every year, to the extent that it's very likely more actual PTO hours than they've accrued, but then not letting someone go home or stay home from things like death of a family member, or illness or car crash injury.  Again, not exaggerating here.

 

Telling employees to make sure they are using correct spelling, grammar, and professionalism, while themselves frequently sending emails devoid of all three.

 

Am I missing something?  I am past getting angry about this stuff;  now I just resignedly accept it as The Way Things Are, but it really has me thinking sometimes still.  Are all bosses just douchebag, pompous idiots?  Do they even realize how hard the entry level people work?  Do they realize how two-faced, hypocritical and childish they come off as?


Edited by Sduibek - 7/19/10 at 10:42pm
post #2 of 34

Well - I'm not sure whose ungrammatical pompous douchebag replies you're expecting here - and at night. 

 

But if you do get replies to this here, your consolation would be that at least they're audiophiles like you, right? 

 

;-)

post #3 of 34
Thread Starter 

Mostly just looking for someone to say "I'm a manager and I hate this crap!  I never act this way!"

 

I just want to know that managers that are decent human beings actually exist :(

post #4 of 34

A good manager works circles around their staff. Is a wealth of knowledge and is the glue that keeps everything together. Sorry you have to work in those conditions.

post #5 of 34

Would it make you feel better for someone to tell you I was a manager at one point and I never perceived myself acting in anyway that you described?  That's my side.  The people that worked for me may have had a different opinion...I hope not, I'd hate to think that people viewed me in such a way. There are many 'bosses' out there that are very decent people that treat their people with respect and lead by example, not "do as I say, not as I do". 

 

I hope things get better for you.

 

Best of luck.


Edited by Balmoral - 7/19/10 at 11:12pm
post #6 of 34

There's a Dilbert strip in here somewhere.

 

I don't know if I really qualify as a manager, but my father and I run and manage a small business with three employees and a few regular subcontractors.

 

I'll show up late and take long lunches when I want to.  On the other hand, I don't crap on the employees.  Can't think of a time when I've yelled at anyone and my father is about the same.  We work alongside them, anyhow, so it's pretty easygoing.

 

As for other management, I'd occasionally be left in charge of a small law firm when the two partners were on vacation at the same time.  I'd usually kick the staff out 15-30 minutes early and cover the phone (I usually had work) in case someone called in.  When I was chief of staff for a state senator, I'd do the same kind of things and also raid free breakfasts and lunches and bring back food for my secretary and interns.

 

I've always found it best to do these sorts of small things - food, leaving early, that kind of stuff.  If you ever need a favor or someone to save your butt, they will.  It's better than running a place like a daycare center.

 

I don't entirely disagree with you - I've dealt with some pretty awful managers.  It's usually best to keep your mouth shut and your head down.  Don't react to tirades.

post #7 of 34

post #8 of 34
Thread Starter 

Sweet, so quality bosses do exist!  That makes me happy.

 

Speaking of which, I recently came into a position of power (FINALLY) as an organizer of a meetup group (meetup.com)  Anyway, I'm learning the ropes fairly well, but I have a question for you, how does one deal with an obnoxious employee?  Like someone who asks you questions every five minutes and rambles to you about stupid crap you don't care about

post #9 of 34

Being a good boss means having to say no at times. However it should be based on good valid reasons, in my case although I do not have to I attempt to state the why behind most of my decisions. I find that when it is explained other related items come out that either side did not know and this may result in a re-evaluation and the outcome is usually better. I also believe it is my job to provide my employees withe the "tools", and time to do a proper job, and although most of the due dates are "soft" some require a given date to be completed by and I make sure they know which is which. BTW, one of the best tools available is proper training of both the manager and the employees so that both have a common goal and objective.

 

You can state questions at the end of the meeting, if it is not in a meeting re-direct the question and ask the person what she/he thinks or would do. After a while they will start asking themselves and will come to you for those questions that they can not answer (or are afraid to answer). BTW, currently I am in charge of a division with about 100 employees. I have supervised as little as 2 and as many as over 1,300 employees and I find that I learn something new everyday.

 

I also believe you lead by example and would not feel comfortable asking staff to do that which I am not willing/able to do. Good luck.

post #10 of 34
Quote:
Originally Posted by Sduibek View Post

Mostly just looking for someone to say "I'm a manager and I hate this crap!  I never act this way!"

 

 

"I'm a manager and I hate this crap!  I never act this way!"

 

No really. I've found that being considerate and understanding towards my staff will always give better results.

 

But if I take your experiences at face value, then I've never come across the Dilbert-style awfulness you're describing.

I frequently come across ones who are pedantic about rules etc, but these ones tend to follow the rules themselves.

I've come across some that occasionally take 3 hour lunch breaks, but they more than occasionally work past midnight or over the weekend.

 

So maybe you're just unlucky, or maybe the type of work you do just attracts the wrong sort of manager. I might have come across the occasional dodgy character, but it really is not that bad in most places.
 

post #11 of 34
Quote:
Originally Posted by mrarroyo View Post

 

I also believe you lead by example and would not feel comfortable asking staff to do that which I am not willing/able to do. Good luck.


Agreed.  I spent a little time in retail as an assistant store manager, and whenever I was the manager on duty my opinion was that I shouldn't ask someone who is usually being paid less than I am to do something that I was not willing to do.  Sure, there were times when my time was best spent doing something else, but I wouldn't make someone do something just because I didn't want to do it.  A good manager is someone who actually manages effectively...go figure....and keeping employees happy and/or motivated is an important part of that, I feel.

post #12 of 34

IME good managers and employees are both VERY difficult to find in general.  

 

You will always have annoying/lazy/take-all-the-credit types in both camps; that's why a good company will have useful checks and balances along with proper channels for taking responsibility and credit.

post #13 of 34

I have spent time as a restaurant assistant for a large chain and came up through the ranks. I have worked with college grads with no retaurant experience and they never lasted. They didn't have a clue as to what the work day entailed or what each person did. I had the empathy for the employees because of how I got the position so I was always willing to help instead of just giving "orders". The worst managers I ever worked for were owner's family "entitled idiots" Sadly you are in a situation you probably can't do anything about short of unionizing the work force. If your company has a "open door policy" talk to your HR director or go high up in the chain if you dare...you will be stepping on toes. The only other option you have is to leave hoping you get a good review to prospective employers. If you like where you work and don't want to stand for the abuse you should try to get a band of folks together if they feel the same and go as a group. I have found that many will agree with you until it's time to meet and then they are nowhere to be found. If you do stand up and are diplomatic about it it may be a feather in your cap and put you on the map. I had one general manager that was incredibly pompus and uncaring so the other 2 assistants I worked with went to our distrect manager with our complaints and low and behold he stated he was waiting for someone to speak up...the manager was terminated. Good luck in your decision.

post #14 of 34

 

Quote:

Originally Posted by TheAttorney View Post

"I'm a manager and I hate this crap!  I never act this way!"

 

No really. I've found that being considerate and understanding towards my staff will always give better results.

 

 

I think this is absolutely correct: consideration and understanding are key to good management.   To these I would add respect, recognition and support for any and all staff.

 

I lead an organization with 90+ employees and all our managers have to lead by example and treat all their staff with civility and respect. 

 

I always see "mistakes" as teachable moments and, at times, opportunities to see what issues may be behind less-than-optimal performance.  Unmasking life's struggles that we all contend with in staff and doing whatever is necessary to care for what is bothering staff members really makes staff feel wanted and appreciated.   I cannot tell you how many times I have sent a troubled staff member home for the rest of the day...or a couple of days...to get some rest, to deal with personal issues -  at full pay - for them to return feeling better and ready to work.

 

It all comes down to caring.   If you really care for your employees and those you work with, you will be surprised how much effort you will get.....and then you recognize and reward the hell out of it!

 

And yes, managers make mistakes too and we should own up to and address them!

 

post #15 of 34

my grandmother always said:  "you can catch more flies with a pinch of sugar than a pound of ****."

 

too bad you have to work with idiots that aren't as wise as my grandmother.

 

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