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New Benchmark DAC1 USB running pretty hot

post #1 of 8
Thread Starter 
I have a new DAC1 USB that is running pretty hot, even after only an hour of use. Is this normal? I understand they don't have a power off switch, they are in standby mode when not in use so they draw a small amount of power but mine seems to be running quite toasty.
post #2 of 8

A dangerous question to answer, because "pretty hot" is unclear, and who wouldn't hate to be the person to reassure you everything's ok when it isn't? But then, it's probably fine ;-)

 

You might want to ask at the Benchmark forums.  Elias and Rory and co. are all really helpful.  I think you'll also find a thread asking the same question, which may have specifics that match yours.

 

I have a DAC1PRE and it seems to run pretty hot. (Crazy about it, btw, and think these things tend to be underrated 'round here).  I'm all for powering down in the summer.
 


Edited by Choronzon - 7/5/10 at 9:03am
post #3 of 8
Thread Starter 
Lol whoops "pretty hot" isn't too specific. Thanks for your advice, I'll check out Benchmark's forums. For the record, I love my DAC1 also!
post #4 of 8

No problem on specifics -- I wouldn't know what kind of thermometer to use, either. I was reassured via the Benchmark forums (not my question, but just reading) to accept my own version of "pretty hot".  The device has performed flawlessly so far (it's only several months old at this point).

 

Edit: I just looked at the forums -- there are a couple of threads you might find relevant.  The one I was looking at was http://www.benchmarkmedia.com/discuss/forum/dac1-pre-dac1-hdr/dac1-hdr-power-question .  I also saw that Benchmark is closed July 5th.  Not that they necessarily answer forum-support questions first-day anyway.


Edited by Choronzon - 7/5/10 at 9:56am
post #5 of 8

I also have a DAC1pre and read the Elias' answer about the same issue. Mind runs hot as well but other than that, everything works well. Why don't you give them a call to confirm? They are always very helpful.

post #6 of 8
Thread Starter 
Quote:
Originally Posted by Choronzon View Post

No problem on specifics -- I wouldn't know what kind of thermometer to use, either. I was reassured via the Benchmark forums (not my question, but just reading) to accept my own version of "pretty hot".  The device has performed flawlessly so far (it's only several months old at this point).

 

Edit: I just looked at the forums -- there are a couple of threads you might find relevant.  The one I was looking at was http://www.benchmarkmedia.com/discuss/forum/dac1-pre-dac1-hdr/dac1-hdr-power-question .  I also saw that Benchmark is closed July 5th.  Not that they necessarily answer forum-support questions first-day anyway.

 

 I read Elias's response. I'll give 'em a call tomorrow to confirm but I'll check out other forum posts there also. Thanks for your help!
 

post #7 of 8

Note: All temperatures listed are after hours of operation with volume at 75%. The DAC is plugged into a switched amp outlet.

 

My years old DAC1 sits above an amp where there are no breather holes with spacers holding it 1" above a 112°F surface measured using an old Fluke 65 infrared thermometer which I have compared to read 4°F low at 30°F and 2°F low at 80°F. In an ambient temperature of 80°F, my DAC1 is hottest on bottom at the rear topping 122°F. The top of the unit is hottest toward the front at 113°F. The DAC1 face plate is coolest at 108°F.


Edited by Carmin - 6/21/14 at 10:17am
post #8 of 8

I won't buy any product that does not turn off unless it is exceptionally low power. Standby is not good enough for a product like the Dac1. Manufacturers need to learn these simple rules. Your products are not worth a house fire. 

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