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And then my CK7 died =(

post #1 of 13
Thread Starter 

Just after a few days of purchasing the CK10 (and waiting for it to arrive)...my less-than-a-year-old pair of CK7 has lost playback in the right channel.

 

Strange - my RE2 broke in the right channel. My ED136 broke in the right channel...and my CK7 broke in the right channel.

 

I got emailed by Minidisc AU to call TAG.

 

How does one go about getting replacements?

 

The only "warranty-look-alike" documents I have are my original receipts and some AT doc in Japanese.

post #2 of 13

TAG? Authorised dealer/distributor of AT in Australia?

 

I think your right ear is not right :)

post #3 of 13
Thread Starter 

I'm now stuck with my very first pair of earphones...which still work. The Creative EP-630. Eurgh.

post #4 of 13

Oddly the same thing happened to my CK7 after about a year of light use.

post #5 of 13

same here. Btw, don't count on getting them replaced if you got them from warehouse123.com, even after sending them multiple e-mails, they refused to respond.

post #6 of 13
Thread Starter 

Hmmm. Looks like I'll be calling up TAG first thing tomorrow morning.

post #7 of 13

That's the right thing to do :) Hope everything goes well.

post #8 of 13
Thread Starter 

Talk about this morning. The CK10 bundle arrived. That was quick! 

 

Listening now.

post #9 of 13

Just say you are happy with them :)

post #10 of 13
Thread Starter 

Thanks KLS!

 

They sound phenomenal.

 

..and I've only had them for ~1 hour. Must still call up TAG though (CK7 can be given to mum who is hogging my AD700 for sound therapy at the moment).

post #11 of 13

Glad you like them :)

 

Please don't forget your little CK7 because of new toys lol ^^

post #12 of 13

If anything your CK7 probably just needs a plug replacement. If you get a new plug and have the ability to solder as well as have access to heat shrink, soldering iron, solder, etc. you can fix it yourself :P

 

congrats on your ck10 purchase and arrival. They are my favorite iem's right until I find something better for my purposes.

post #13 of 13
Thread Starter 

And so I called TAG.

 

I can ship them out to them with my Minidisc AU invoice and they may replace it for me.

 

@rawrster, I tried doing the same thing with my RE2's plug...it soon broke again. That said, I'm not that great with soldering anyway. 

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