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Some help regarding sale

post #1 of 4
5/19/10 at 3:39pm
Thread Starter 

Guys, just needed to know what I should do. I sold a guy an s:flo2 after he finally figured out how to use it he's mailed me after having it for at least a week I think saying he wants to return it because he thinks the static sound will damage his ears. Do I accept a return or not?...considering the static is a well known issue.

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post #2 of 4
5/19/10 at 4:27pm

I don't know a lot about the s:flo2, but if the static happens with all of them, then I don't believe you should be responsible and you should not have to give a refund. On the other hand, if this static problem does not happen on all the units and he did not know before he paid that this s:flo2 has it, then I think you should accept the return. If he did know that this particular s:flo2 has static, then again you probably shouldn't have to give him the refund.

 

Just my two cents.

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post #3 of 4
5/19/10 at 4:50pm
Thread Starter 

The static happens in all of them, the newer firmware supposedly reduces it but I don't know. Anyhow, I'll probably just give him a refund, get it back, update the firmware and put it on sale...making sure to tell the potential buyers to know what they are buying.

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post #4 of 4
5/25/10 at 5:09am

Unless yours is defective I don't think you should have to take it back, static sucks tho!

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