There’s a new company on the block. The company is called HFI (High Fi International). It is an online store located in Japan. You can order all the usual goodies from Whiplash, ALO RSA etc. The site is in Japanese but if you google it you can translate it to English - http://www.hfi.jp/
The market is meant for Japan, but what is most intriguing are the custom IEMs.
I have been in contact with HFI and he is collaborating with a new company from China called Rooth and representing them for the Japanese market. Let’s just say it is not UM, but from what I can tell and understand the craftsmanship is top notch. It’s not UM, did I say that?
They offer an array of custom molds including 8 driver upgrade and Rooth’s own 8-driver custom IEM called the LS8 - http://www.hfi.jp/?pid=20747710
Dropping a large amount of cash and going directly to China can scare off some people, so working with someone in Japan where customer service and prompt replies are top notch is a good alternative. So it may be good for folks to deal with HFI where they speak Korean, Japanese and English. My experience with questions has come with prompt returns.
During my process of research, here are some answers from HFI:
Custom IEM Color sheet is provided in email format, but you are able to choose any color and combination you would like.
Turnaround time is 3 – 5 weeks depending upon order.
You can order through the site if you can read Japanese, or also send an e-mail if you want to order or have any questions to Tomo at firstname.lastname@example.org feel free to mention head-fi and skoog and he will send you an order form, answer any questions and take care of you.
I bought a pair of used JH13s and will get custom remolds (cost is 18,500 yen includes shipping) and also I will be purchasing Rooth's LS8 8 driver IEM and will be posting pics and reviews later.
As I mentioned the company is new catering to the Japanese market but willing and hoping to establish relationships with people overseas as well. They will be adding an English version of the site in the future.
Edited by skoog5600 - 5/15/10 at 8:08pm