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westone 3 housing minor crack.

post #1 of 7
3/26/10 at 12:28am
Thread Starter 
hello all,
yesterday when i was cleaning my westone 3 with a cloth. i saw something ):
i saw a minor crack(both sides) ): what should i do? send it back? you guys having this as well?


pirture below is my w3. i don't have a good camera to show the crack in details.
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post #2 of 7
3/26/10 at 12:33am
Are you the first owner? They have a year warranty and an additional year if you send in the warranty card. I don't think it has been that long since the W3's have been released. Give Westone a shout and I'm sure they will set you straight. Good luck.
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post #3 of 7
3/26/10 at 12:39am
Thread Starter 
yeah im the first owner.alright will email them soon. thanks alot (:
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post #4 of 7
3/26/10 at 8:28am
Your W3 just wishing to be remolded
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post #5 of 7
3/26/10 at 12:42pm
Thread Starter 
just curious, does anyone have this problem as well? this crack is kinda not so visible so you guys will have to check it carefully. (:
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post #6 of 7
4/5/10 at 11:27am
Did you contact our customer service team yet? If not, Kyle and Rachelle can look into getting a repair order for you. Email them music@westone.com
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post #7 of 7
4/5/10 at 1:48pm
I'd say to get that thing fixed pronto before that small crack possibly turns into a big crack :/
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