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what's your experience with the postal service in italy?

post #1 of 9
3/22/10 at 1:02pm
Thread Starter 
i sent a package to another member in italy on 3/6, and it still has not arrived. i googled something like "shipment to italy" and i found out that the shipments to italy usually took forever.
i tried typing in the customs form number on usps' website but it does not give much details other than the package was accepted at my local post office.
can you guys share your experiences?
last time i sent something to italy, it was a small package (ipod lod), and i think it took about 3 weeks for the buyer to receive it.
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post #2 of 9
3/22/10 at 1:35pm
Been posted here before - very unreliable - the Italian post.

From England to Italy - it didn't take forever. It just didn't arrive

Recorded/tracked is the only way to go when heading to Italy. I'm sure Italians get sick of us telling them that their mail service sucks. But it really does!

A letter or airmail postcard is usually fine. Not so if you send electronic gear via normal airmail uninsured post. Kinda hit and miss. Mostly 'the post misses, and the buyer wants to hit the seller - and the seller gets frustrated for being blamed for something beyond his control
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post #3 of 9
3/22/10 at 2:44pm
Yeah, it is a known issue. Poste Italiane may take a long time to bring on the parcel, or completely loose it on its way.
I have only shipped once to Italy myself, and *knock on wood* it arrived safely with some 4-5 days. It was fully insured though, hence relative risk free.
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post #4 of 9
3/22/10 at 3:01pm
yes, don't send uninsured out there...so many ebay sellers refuse to ship to Italy, plain and simple.

I've received and sent several times in fully insured EMS, so far so good.
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post #5 of 9
3/22/10 at 3:13pm
I'm italian and have received quite a lot of international shipments, so i have direct experience.

From the USA the average waiting time is two weeks, but it can take much longer, and the chanches of the package being lost are high.

After losing at least 4-5 packages from the UK now i always opt for signed-for mail, it's usually faster and 100% reliable so far. However goods from UK don't go trough the customs, which are probably where most of the packages are stolen or lost forever.

I've seen many ebay sellers clearly stating "I won't post to Italy" in their auctions so i believe it's a well known problem.
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post #6 of 9
3/22/10 at 3:43pm
Italy is known to be extremely slow and not care about their postage. I shipped some IEMs to a member in Italy a long time ago and it took over 5 weeks to arrive,
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post #7 of 9
3/22/10 at 4:54pm
Thread Starter 
darn darn darn....!!!
i should've done some research before i sent it out.
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post #8 of 9
3/22/10 at 5:04pm
Whats weird is, i wouldnt expect that from italy. I thought they were better than that.
Thats why im afraid to deal anywhere besides USA and Canada. Ive dealt a little bit outside the USA, but not anythng over $100usd so far really.
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post #9 of 9
3/22/10 at 5:08pm
Quote:
Originally Posted by tjumper78 View Post
darn darn darn....!!!
i should've done some research before i sent it out.
it's the buyer's fault as far as I can see, if he's italian he's well aware that he should pay more to get registered mail...I really don't see how that's your fault.
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