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ACS T1 Custom Review and impressions thread! - Page 24

post #346 of 415

I love the Yin/Yang art MusicLover 121!  Great choice. Congrats on the new T1's.

 

beerchug.gif

post #347 of 415

Congratulations, MusicLover! How did you find them?

post #348 of 415

Seriously considering these (live in the UK) and wonder if artwork (or what else) is available to make these more custom. Have read Yin-Yang but where do you get the artwork done? I only have a basic idea and no artistic skills.


Edited by Rumpelstiltskin - 7/13/13 at 7:53am
post #349 of 415

Well I am very impressed by the sound quality of the T1's but I do have serious concerns over their reliability. I use mine as IEMs as a gigging musician but only when IEMs are required. I also use them occasionally for air travel but not very often. They have been back twice for repair since January. Once with a distorting bass driver (after being driven lightly for about 2 hours from new by an iPhone) and once after their second gig when one earpiece became intermittent (after being driven by an IEM beltpack). That time ACS rebuilt them entirely to also correct a fit problem with the cable exit rubbing my ear. Both times ACS service has been impeccable, but nevertheless.......

 

I baby these things to the point of obsession, clean, dehumidify etc. Maybe I have been unlucky. I hope I can report back in a year without further issues.

 

Cheers

Alan

post #350 of 415
I don't really baby them. I just use them and put them back n the pouch when I am done. SO far so good.
post #351 of 415
Quote:
Originally Posted by longbowbbs View Post

I don't really baby them. I just use them and put them back n the pouch when I am done. SO far so good.

 

If it's a fair question, which would you have more confidence will last: your ACS T1s or your JH16s?

 

I have serious doubts over my ACS T1's durability. They're off getting fixed at the moment as the right monitor dropped to half the volume of the left ... basically seems to be that the mid driver has lost connectivity.

 

I don't baby mine, but I am appropriately careful considering their cost: I store them in their hard case during transit, prevent them from getting knocked about, and put them in a sealed jar with silica get to dry them out.

 

It's not a total failure of the mid driver with mine ... I can press the monitor lightly and the mid driver kicks in again at which point they sound perfect. I wonder if such an issue would have happened if I had the JHs as they have the hard acrylic case. ...However I know acrylic aren't as comfortable, so win some, lose some.

 

Maybe the optimal CIEM is some kind of hybrid - preferably with user-replaceable drivers just in case. Wishful thinking I know. Or ... maybe I can start a company to create them ... GerryAudio ... sounds good. tongue.gif


Edited by gerry123456 - 7/14/13 at 11:38am
post #352 of 415
I wouldexpect the T1's being made from a softer material would be the more fragile of the two. They would bounce better though!
post #353 of 415
Quote:
Originally Posted by longbowbbs View Post

I wouldexpect the T1's being made from a softer material would be the more fragile of the two. They would bounce better though!

 

LOL @ bounce better. Very good!

 

I would also wonder if there's not so much more that can go wrong with the JH at 8 drivers per ear. Hmmm.

 

My ACS's failing has really hit my confidence in CIEMs. I was thinking today that when I get them back and they're perfect for a while, I have only got till mid-December under their 12-month warranty.

 

I'd go back to off-the-shelf IEMs with custom sleeves, but I want more quality rather than less! Guess I've opened the in-ear Pandora's box, so I can't un-hear what I've heard, and am stuck in the CIEM trap tongue.gif.

 

I wish there was a company offering CIEMs that have (1) 24-month warranty, (2) a highly durable product, (3) reasonable pricing in the UK, and (4) reasonable timescales to get the CIEMs. I wish, I wish, I wish...

post #354 of 415
I've had had multiple failures with my T1's over the past few years with drivers - ACS have always sorted it out (even out of warranty), and eventually I even got a 2nd extra set for free (which are actually the newer model). This was only brought about due the persistence of my dealer Monika Schumacher from protection4hearing ( mentioned previously in these forums), so I really stress the importance of not buying these by voucher or from Boots etc. They sound so damn good I have no regrets and put this all down to the quirky nature of the such a product. At least now with 2 sets I won't be disrupted if another failure occurs!
Edited by phillevy - 7/15/13 at 7:49am
post #355 of 415

Sorry everyone, have not been on for a long time...

1) For the person asking about my Yin-Yang artwork - I searched the internet for suitable artwork, and then downloaded. I needed to get it into the appropriate size for the T1 so I reduced it to about 1/2" diameter (you will have to verify), I printed on photo paper and sent them in with my order. Adam was flawless in his attention to my order.

 

2) As far has fit - I got my T1's (first EIMs for me) and they seemed to fix well. But I noticed in my right ear they seemed to come loose and I was not sure if it was the way I inserted or what. After some time experimenting, it seemed to me it was a slight flaw in the model. Having said all this I had a self-inflicted problem (NOT FAULT OT ACS) where I needed to send them back. Again, Adam and his tech team were flawless in the attention to my service need. Their conclusion was to remold both sides. Of course due to the self-inflicted problems I introduced I happily paid for the remold. But I went out and got a new mold for myself. Problem solved!!

 

3) Reliability – I use mine for listening about 1 hour a day for workouts and meditation.  I have had them for several months now.  I have had absolution no problem (other than the self-inflicted one mentioned above).  I am very careful about taking them out of and returning them to the pouch (or Pelican box) I never leave them sitting out.  I simply treat them as the delicate instruments that they are.

 

I am extremely happy with the ACS T1 and equally happy with the service and attention to detail from Adam and his team!!!

post #356 of 415
Quote:
Originally Posted by MusicLover121 View Post

 

 

I am extremely happy with the ACS T1 and equally happy with the service and attention to detail from Adam and his team!!!

 

Excellent! They have great service in the UK, too. I think they are not like the majority of companies who take the customer's money then leave them on their own with after-sales stuff.

post #357 of 415
Quote:
Originally Posted by phillevy View Post

I've had had multiple failures with my T1's over the past few years with drivers - ACS have always sorted it out (even out of warranty), and eventually I even got a 2nd extra set for free (which are actually the newer model). This was only brought about due the persistence of my dealer Monika Schumacher from protection4hearing ( mentioned previously in these forums), so I really stress the importance of not buying these by voucher or from Boots etc. They sound so damn good I have no regrets and put this all down to the quirky nature of the such a product. At least now with 2 sets I won't be disrupted if another failure occurs!

I too bought mine through Monika but I have been dealing with ACS direct, silly me! Seems I'm not alone with driver failures. I bought these as multi-purpose devices - IEMs for gigs and as high-end listening devices for long haul travel. Maybe they are not suitable for both. I guess the big stars can afford to have multiple sets of IEMs to cope with failures. I can't. I have a £30 set of junk as backup IEMs which I've had to use too often. As I said, ACS response to my issues has been great... but.

post #358 of 415
Quote:
Originally Posted by gerry123456 View Post

 

Excellent! They have great service in the UK, too. I think they are not like the majority of companies who take the customer's money then leave them on their own with after-sales stuff.

 

Further evidence of the great ACS customer service: my ACS that had the right side cutting out issue are on their way back having been fixed (hip pip hooray L3000.gif). I should get them tomorrow. That's bang on what ACS said should happen. Thank you for being so fast fixing them ACS! I appreciate it!

 

I phoned to ask what the issue was and got the following reply: "All the drivers on both sides were reading low due to there being excessive moisture in the moulds. Therefore all components have now been replaced and are working to specification. You now have a new 1 year warranty on these components."

 

I think someone said in a Head-Fi thread that their monitors had the same issue, so they bought a mini dehumidifier (available in the UK for like £60). It's a fair bit to pay, but at least you're safeguarding your investment. Be warned: I thought I was doing the right thing by keeping the monitors overnight every other day in a sealed jar with silica gels. It didn't work! You gotta keep them real dry, or eventually they'll die tongue.gif.

post #359 of 415
Quote:
Originally Posted by gerry123456 View Post

You gotta keep [your ACS] real dry, or eventually they'll die

 

To save me double posting, the above is discussed in more detail (including the validity of the actual ACS diagnosis of a 'moisture-caused failure') here: http://www.head-fi.org/t/599349/acs-t1-live-custom-iem-review-silicone-for-the-big-stage/165#post_9624921.

post #360 of 415

Hey all,

 

I have been happy with the fit and sound quality of my T1s since I got them in Dec of 2011, but I am more than a bit disappointed in their reliability.

 

I just had mine returned back to me to have them completely rebuilt for the 2nd time after purchasing them. In December of 2012, I returned them after the right channel completely failed.  It took a month to get them back, but I got a new pair to open 2013.  Well they failed again in July, this time, the left channel went. 

 

I take good care of these, but I do use them daily on my commute on local public transportation.  But I don't abuse them or work out with them, so there's no sweating or extraordinary wear on them, just normal use.  This time, it took almost six weeks to get them back, and the local Jaben outlet charged me SG$360 (about US$288) to get them back.  I am disappointed that if this was an "out of warranty" repair, there was zero communication to that effect, either from Jaben Singapore or ACS.  I was just told to pick them up and then presented with a bill once I got there.  I am also disappointed that I had barely 6 months between failures.  If I was misusing these, sure I can see me being charged for the work done, but this seems to be a workmanship failure on their part, plain and simple.

 

I've written to ACS to get their side, but gotten no response so far.  All in all, this was a really bad experience and if you're considering getting T1s as a CIEM, be very cautious with them and understand what you're getting into.


Can't say that I will use these much any more, if their working life is so short.  And unless there is some kind of response or compromise with ACS and Jaben, I won't have these repaired if/when they break again.

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