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HELP! My triple.fi 10 broke! - Page 2

post #16 of 29
^Some people report having a different sound sig and/or not liking the sound of their triples when they get them back. I'd highly suggest extensive reading on the custom molds before you go that route.

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post #17 of 29
Thread Starter 
^I'm getting what your'e saying. The first thing I noticed when I got the earphones back, the cable seemed slightly different, and it sounds really thin and "whiney". I'm guessing they messed with the cable a bit. I'm slightly ambivalent about a cable change now though. I'll definitely go the UM route next time round. Probably when my warranty ends.
post #18 of 29
No problems with SQ of reshells for me and many others. I didn't go through UM though.
post #19 of 29
Quote:
Originally Posted by That dude View Post
^I'm getting what your'e saying. The first thing I noticed when I got the earphones back, the cable seemed slightly different, and it sounds really thin and "whiney". I'm guessing they messed with the cable a bit. I'm slightly ambivalent about a cable change now though. I'll definitely go the UM route next time round. Probably when my warranty ends.
Changes to the cable? you still have the same cable on there as when you sent it in right? I don't think it's the cable man... a some people have sibilance problems when they get their re-molds back... mostly attributing it to the lack of a universal cushion in place of acrylic which means less high frequencies get muffled.
post #20 of 29
This is a common problem, maybe amazon will cover you or you can just reshell it. Good luck.
post #21 of 29
Thread Starter 
Didn't anyone read the update? I've gotten a replacement from logitech and I noticed that they sound different to the ones "that I've sent in". So I did not go through the UM/remolding route.
post #22 of 29
The exact same thing happened to a triple.fi 10 pro I borrowed from a friend today . This is a serious tfp design flaw.
post #23 of 29
...That's why I avoid Logitech like the plague. That and other issues.
post #24 of 29
I read a lot about Super.Fi 5s being sent in because the bottom part where the pins are connected comes out completely. :/

Not good at all.
post #25 of 29
I have added some pictures to explain what the problem is. Be very careful and think twice before removing your tfp cable, I was being very gentle and it still broke. Even now, I am still unable to detach the plug from the jack housing, it is as if they were glued together.


http://lh6.ggpht.com/_K3eAZ0FwADw/S9...0/DSCN4101.JPG
http://lh6.ggpht.com/_K3eAZ0FwADw/S9...0/DSCN4102.JPG
post #26 of 29
^And that's exactly what I was talking about. When I did mine I held the actual stem of the phone where it disconnects so I wasn't putting pressure on the housing/pin casing.
post #27 of 29
Damn. I got lucky. I just recently grabbed my bro's universal TF10s when he wont around to compare them to my remolds and the plugs were tighter than I had expected. Had I known how easy it was to break them, I might not have kept pulling. But thankfully they pulled out. My brother would have been so pissed.
post #28 of 29
It seems that not all tfp has this problem. The plug on my tfp right earpiece was easy to pull out. Only the left side was broken so easily.

Anyway, I have contacted UE (now Logitech) about this issue (I did mention head-fi). They seem to accept this problem as a defect. If your product is still under warranty, you just have to send the broken one in and they will send you a replacement.

As for my case, my tfp is out of warranty. They offered to me to buy a tfp from them at 50% discount as long as I send my broken tfp in. Pretty much useless since tfp is $400+tax at Logitech website. I may be able to get one from amazon for slightly cheaper
post #29 of 29
Quote:
Originally Posted by glac1er View Post
It seems that not all tfp has this problem. The plug on my tfp right earpiece was easy to pull out. Only the left side was broken so easily.

Anyway, I have contacted UE (now Logitech) about this issue (I did mention head-fi). They seem to accept this problem as a defect. If your product is still under warranty, you just have to send the broken one in and they will send you a replacement.

As for my case, my tfp is out of warranty. They offered to me to buy a tfp from them at 50% discount as long as I send my broken tfp in. Pretty much useless since tfp is $400+tax at Logitech website. I may be able to get one from amazon for slightly cheaper
+10000000000000000000
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