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Crack;Bottlehead OTL - Page 70

post #1036 of 1808
2/3/12 at 2:26pm

Just got the email stating that the Crack kit price is going up in a week. Maybe I should just order a second one as a back up? LOL

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post #1037 of 1808
2/3/12 at 2:32pm


 

Quote:
Originally Posted by kongmw View Post

Just got the email stating that the Crack kit price is going up in a week. Maybe I should just order a second one as a back up? LOL



 

Yup me too.  Love my Crack.  Speedball going up too.  Think I'll order soon. Anyway the Crack is worth it at almost any price.

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post #1038 of 1808
2/3/12 at 4:27pm
Quote:
Originally Posted by kongmw View Post

Maybe I should just order a second one as a back up? LOL

MonoBlock Cracks! Muahhahhaha
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post #1039 of 1808
2/3/12 at 6:24pm

Just placed my Speedball order.   Taking my Crack to a new level!

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post #1040 of 1808
2/7/12 at 9:30am

I have to admit not having read the full thread but what is wrong with their customer service? I've emailed them 4 times in the last 5 months and haven't gotten one single reply, it makes it kind of hard to order (when needing something special). I hope this is just the case for me alone, seems everyone is very happy with Bottlehead (which is good)

 

And now with the price increase, I doubt I'll ever get one at all. Bummer

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post #1041 of 1808
2/7/12 at 9:35am

How much do they expect the price to rise?

 

Edit - found the note on the Bottlehead page. 


Edited by liamstrain - 2/7/12 at 9:37am
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post #1042 of 1808
2/7/12 at 11:49am
Quote:
Originally Posted by Ultrainferno View Post

I have to admit not having read the full thread but what is wrong with their customer service? I've emailed them 4 times in the last 5 months and haven't gotten one single reply, it makes it kind of hard to order (when needing something special). I hope this is just the case for me alone, seems everyone is very happy with Bottlehead (which is good)

 

And now with the price increase, I doubt I'll ever get one at all. Bummer



I'm sorry you have not received a response. As I don't know what your email address is it's difficult for me to try to work out what is happening. Perhaps a PM would get through to us. 

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post #1043 of 1808
2/7/12 at 11:56am
Quote:
Originally Posted by Ultrainferno View Post

I have to admit not having read the full thread but what is wrong with their customer service? I've emailed them 4 times in the last 5 months and haven't gotten one single reply, it makes it kind of hard to order (when needing something special). I hope this is just the case for me alone, seems everyone is very happy with Bottlehead (which is good)

And now with the price increase, I doubt I'll ever get one at all. Bummer

I've always had prompt replies from Eileeen. She was very helpful when I needed replacement parts.

Anyone who wants a Crack has until the 12th to get it at the 219 price. Still good value at 279 but not as much of steal. This is one hell of an amp.
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post #1044 of 1808
2/7/12 at 12:50pm



I emailed for a replacement part and didn't receive a reply, but I also called so I just kind of assumed that's what happened. They are a great bunch of people though, so don't lose faith, it's probably some email junk :P

Quote:
Originally Posted by Ultrainferno View Post

I have to admit not having read the full thread but what is wrong with their customer service? I've emailed them 4 times in the last 5 months and haven't gotten one single reply, it makes it kind of hard to order (when needing something special). I hope this is just the case for me alone, seems everyone is very happy with Bottlehead (which is good)

 

And now with the price increase, I doubt I'll ever get one at all. Bummer



 

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post #1045 of 1808
2/7/12 at 1:27pm
Quote:
Originally Posted by Ultrainferno View Post

I have to admit not having read the full thread but what is wrong with their customer service? I've emailed them 4 times in the last 5 months and haven't gotten one single reply, it makes it kind of hard to order (when needing something special). I hope this is just the case for me alone, seems everyone is very happy with Bottlehead (which is good)

 

And now with the price increase, I doubt I'll ever get one at all. Bummer


I can almost guarantee you that it's just your case alone, as I'd never seen anyone complain anything about Bottlehead, and their customer service has always been beyond excellent. That I can attest myself.

 

Easiest way is to give them a call during their business hours. 

 

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post #1046 of 1808
2/8/12 at 12:35am
Quote:
Originally Posted by kongmw View Post


I can almost guarantee you that it's just your case alone, as I'd never seen anyone complain anything about Bottlehead, and their customer service has always been beyond excellent. That I can attest myself.

 

Easiest way is to give them a call during their business hours. 

 


I'm contacting the good sir from Bottlehead via PM right now!

Giving a call isn't always easy when there is like a 10 hour time difference or so ;)

 

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post #1047 of 1808
2/8/12 at 9:12am
Quote:
Originally Posted by Ultrainferno View Post


I'm contacting the good sir from Bottlehead via PM right now!

Giving a call isn't always easy when there is like a 10 hour time difference or so ;)

 



ahhh... Sorry I missed the upper right corner on your post: "Location: Country of chocolate and beer"biggrin.gif

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post #1048 of 1808
2/8/12 at 11:00am

My tax refund came quicker than I expected, so I could place the order before the price boost. Huzzah. 

 

I'll be joining you all soon. 

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post #1049 of 1808
2/9/12 at 1:16am

Just a quick post to say everything finally is sorted out with Bottlehead. Doc B and queen are really nice!

Now let's hope the Cracks get here soon. Not sure if my customs dpt will like reading "Crack" on the Invoice rolleyes.gif

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post #1050 of 1808
2/12/12 at 5:40am

Little quiet at this Crack house.  Figured out how to post photos from iPad.  Here are some showing the right angle connections.

 

 

.58730821.jpg

126ef3cb.jpg


Edited by lextek - 2/12/12 at 5:52am
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