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Disappointed with the Zune HD... =[

post #1 of 10
2/16/10 at 6:27pm
Thread Starter 
Hey guys, I've been using my Zune HD for about a week now. Totally disappointed with it.. Freezes every few seconds.. switches to a song by itself.. goes to HD Radio on its own, the screen is not responsive alot of times... Man I really wanted to like this player.. Anyway im taking it back. I'm thinking of either a iPod Touch or Sony Walkman X ... It's really fantastic how iPod Touch has almost everything, its really awesome.. But Sony Walkman X I hear that the sound is absolutely incredible.. But I just WISH it was at a reasonable price! .. I had a Cowon S9 before, I thought the sound was WAY too overrated.. I used it with Grado SR60's, HD595's, V-Moda Vibe's .. I dont know I just didn't care for it.. I've really been looking toward the Sony Walkman X.. it looks GORGEOUS, I love that Rock look to it.. looks like it can take some damage. I also love it has a youtube function, I always go on there. Anyway, give me your thoughts and opinions guys! Thanks!
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post #2 of 10
2/16/10 at 7:40pm
Microsofts customer service for replacements are amazing so why not just get it replace you probably got a FUD since your problem isn't common
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post #3 of 10
2/16/10 at 7:46pm
Maybe you should try to get an exchange on your existing Zune HD. My experience with it has been flawless, it has one of the best interfaces and is very responsive for me. Did you update the firmware?
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post #4 of 10
2/16/10 at 11:01pm
Yea I'd say to try and get it fixed if you can't get a refund quickly. But yea.. the iPod Touch has good SQ but I'd say to try the Sony player if you like that.

If you want a touch screen but.... well I was going to suggest the s:flo2 BUT it's kinda buggy and doesn't have all of the awesome UI/smoothness that the other major touch screen players have.
Amazing SQ though; and a dedicated line out
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post #5 of 10
2/17/10 at 12:23am
They just lower down the price for Sony Walkman X on US Amazon Thought you might wanna check out. I have the X and yes, I love it
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post #6 of 10
2/17/10 at 12:29am
Yeah dude, give it a second chance. You probably just have a FUD like johnapimp mentioned.
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post #7 of 10
2/17/10 at 12:33am
I just got one also and I had it freeze up a little once but I don't have any of the other problems you described. I am having a hell of a time deciding if I want to keep it or my S9 now though. They have different sound signatures.
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post #8 of 10
2/17/10 at 12:35am
Can't say I have experienced any of the described issues since owning my Zune HD... Sounds too be like you received a defective unit. Especially since so much appears to be going wrong.
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post #9 of 10
2/17/10 at 12:53am
Yeah, sounds like a defective model. My ZHD's been flawless since I got it in January. Did have this one time when the screen was being incredibly unresponsive, but I turned it off then on again. After that, it worked without a problem.

As for sound, Sony X is the way to go, imo. iPod touch close second.
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post #10 of 10
2/17/10 at 6:14am
Yeah thats odd I have been using my zune hd a ton and have had no problems 4 months now and I am still in love with the thing.
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