I think I went to their shop a couple years ago as I wasn't living too far from there, but cannot remember if it was called Custom Cable.
I googled Custom Cable's contact number and their address show as 35 High St, New Malden, Surrey (a south west London suburb). I used the satellite view and I recognised the place. is impossible to see the shop from the high st because is hidden behinds other shops, and unless you know what you're looking for or know where it is, you won't know is there; I remember had to ask someone because couldn't find it.
my first impression of the shop wasn't good. it gave the impression of like is wasn't doing very well. the speakers and other gear seemed like they had been there for sometime. it's a small shop and it's crammed with low/mid budget speakers; they're everywhere on the walls, on the floor you can hardly move around; there seemed to be no order, they're scattered everywhere. I'd say 90% of the speakers were British,and since I don't usually buy British I didn't ask or audition anything, just looked around for about 10min.
of course my was just a first impression and doesn't mean much what the shop looks like, and don't know anything about them, but I went to another smaller hi-fi shop and as I went in I was presented with magnificent Sonus Faber towers, Totem's, huge simadio amps, Exposure, etc.- catch my drift?
once I get my fake cable I gonna give them a call and ask if is possible to audition some vdh cables - of course I'm not gonna tell them that my is fake, LOL
