Originally Posted by hodgjy
I owned a Maverick for a week. Then I got rid of it. It's not a good kit. Mine was made very poorly. The rubber feet were all different heights, so it wobbled. The case was warped as well, so the screws didn't line up right. And then there was the whole sonic issues as well. When I emailed customer support, I was offered $25 in an attempt to appease me.
Why am I telling you this? Because I was not at all satisfied with the Maverick and I will never buy another Maverick product again. I hope the customer service has improved since then and you get a fair resolution.
The case on my Audio-GD NFB-12 is wobbily and it doesn't even come with feet, it's just extruded aluminum. My D1 was also wobbily but it's easily fixed with a piece of foam tape. My D1 case did line up properly but my A1 did not but it was a pre-production model. The D1 is an introductory all-in-one unit. It's not meant to be high end, it's meant to give you an all around taste of quality audio with a dedicated DAC, amp and tube preamp.
As for Maverick Audio customer service, Ryan is always wanting to resolve any issues you might have. He's always friendly and prompt to reply to any e-mail. I also know that all the units are personally tested by him before being shipped out. Being that this is a budget introductory unit and peoples setups are greatly different, certain situations will induce more grounding problems/noise than others. Also, all the units are hand made. For the price, Ryan's products are pretty good.
That issue pictured above is the first I've seen of it. I've never seen it on my units nor have I seen it in other user pictures. If it really bothers you, I would ask about a replacement top.