Krutch, et.al.,
Although the facts speak in your favor and most everybody would agree with you, if you knew me personally you might have a little more compassion for NuForce and not take the entirety my comments as a reflection of NuForce policy or attitude. It was all my mistake... I took a little too much personal liberty in a couple of my previous posts. You see, I still have my own forum on another audio website that concerns my former loudspeaker business. So... seeing that is MY forum, I got into the habit of taking such liberties in my postings. After all, I'm the boss there so I guess if folks don't like what I say, they can always report it to my superior - which is me. 
Old habits die hard and I just forgot my place - simple as that. You can rest assured Jason knows who he has working for him, and you can also bet I'll hear about it. At the end of the day we all make mistakes though and this sure wouldn't be my first. Might be my last though... who knows?
Jason's a good guy though and he knows that there's only so much control you can ever have over any employee. He struggles with that every day, but he's wise too and realizes that sometimes your best employees are the "creative types," and NuForce is full of them. That's why and HOW a small company like NuForce has been able to take on the "big guns," take a significant share of their market and grow the company... even throughout the midst of the worst recession since the Great Depression.
Every employee in this company is as committed to their jobs as you'll ever find, and we're ALL very creative. Everybody knows that creative folks tend to be loose cannons at times and can be a bit "persnickety" once in a while too. We all deal with it amongst ourselves every day and Jason knows this fact as well. Yet he repeatedly chooses to hire such types of people. Why? Because at the end of the day he knows that we'll do whatever it takes to get the job done and that when we screw up and he corrects us, we listen & learn... and then we'll try REAL hard not to make the same mistake again (gulp). You can also be sure that he already knows that I won't. 
DUH.
So in closing... I do have a tendency to get a little too "personal" at times and the point is well taken. While some folks might not care for that approach so it's best kept to a minimum, in some ways that's sort of a sad thing too. As for me, I like to know that the companies I work for and (as many as possible) that I purchase from... are run by real folks that are just like me in many ways - not a bunch of "high-brow" business types that to be honest... really couldn't care less about their customers - but of course, they ARE always very polite. I guess the order of business these days just doesn't permit much of the personal touch anymore, so this "old school" guy will just have to work real hard to accommodate the modern reality of it all. So from now on you can rest at ease... it's all gonna be very "proper" coming from me from here on out. Lesson learned.
Nevertheless, at least the handful involved here in this discussion now know that I'm "for real" and that after observing my willingness to go the extra mile for a guy that I was once a bit at odds with, that I take every customer very seriously and will do whatever I possibly can to help them - even when it means I have to admit that on some level I was wrong. I would think that if any of my actions should speak for NuForce... it should be that above anything else. Peace and...
Thanks,
-Bob
Edited by nuforce-bob - 5/14/13 at 5:23pm
