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The RSA Protector balanced portable: Images and impressions 1st page, Please post your impressions . . - Page 21

post #301 of 837
Quote:
Originally Posted by shigzeo View Post
The JH13Pro doesn't work balanced does it without major customisation?
There are other four wire after market cables that are not "Cryo'd" for around 60.00. and a simple job of changing the end connector can be done by any Radio Shack geek. Not a major modification.
post #302 of 837
Quote:
Originally Posted by boomy3555 View Post
There have been discussions in other threads about Ray's business pratices not following the norm. Ray is an artist. If you've evr met him, you know this right away.
It is not his responability to conform. If you choose not to purchase from RSA because you don't like his way of doing things, So be it. There are plenty of us out there willing to bend a bit for the advantages of what we consider "art" and music to us is art.
High end audio, especially portable audio is a niche, that you cannot place against normal business models.
Yeah I'm sorry but you can. On a basic level is someone is going to make money off something they do they have to follow BASIC good form with their customers. I am talking basic here - not highly advanced things - the bare minimum.

I'm not expecting a small business to match a major multinational, I'm really just expecting common courtesy -

- You pay someone £300+ for a product - they let you know they've received the money and tell you when you can expect the product. A "thanks for your custom" is not essential, but certainly nice.

That's not even a high level business model - that's just being polite. But for someone trying to operate a business? Even people selling stuff on classifieds or people selling stuff on ebay manage that.

"If I chose not to..."

What are you talking about?

I chose to.

I chose to give him pretty much all my expendable income for that month, and then when I had the temerity to question why I had received no confirmation of that payment or shipping date from him I was essentially told to ***** off and keep my money.

Yep, he's an artist all right. I'm not going to say what he is an artist of...
post #303 of 837
To me it is very bad manners to discuss a business's way of charging or doing things financially. It is good business to contact them and address your concerns. If you do not feel comfortable with the business do not do business with them, simple as that. To post in a forum hypothetical reasoning is not cool.
post #304 of 837
BIG POPPA,
What are you on about? A business is not a person, even if a person is running a business.

Businesses absolutely should be discussed in public, in the interests of the consumer.
post #305 of 837
Quote:
Originally Posted by EddieE View Post
Well if people think it is bad form to charge the customer charges, I'm not going to argue with them. I'm a bit more cynical I guess and I expect that sort of thing from any business as inevitable.

Complaining about getting no confirmation email after a hefty money transfer and then being refunded and refused an amp as "punishment" I find a little harder to rationalise... To be honest it is the sort of behaviour you'd expect from a spoilt five year old.
you are the one thats behaving like a spoiled kid, aren't you taking everything for granted here? complaining here won't get you anything. not getting this amp is your lose in my opinion. They won't change their way of doing business because of an individual like you. majority of us are happy with ray's service. if u don't like it, simply go away.
post #306 of 837
Quote:
Originally Posted by boomy3555 View Post
There are other four wire after market cables that are not "Cryo'd" for around 60.00. and a simple job of changing the end connector can be done by any Radio Shack geek. Not a major modification.
i'm assuming u are talking about the enyo cable from null audio. i contacted them and asked them if it is possible to buy the cable without the connector and they have no problem with it. but they do suggest to keep the connector because they are upgrading it to a better one. i guess it is the cheapest option right now.
post #307 of 837
nycdoi,
What am I taking for granted exactly?
post #308 of 837
Quote:
Originally Posted by EddieE View Post
BIG POPPA,
What are you on about? A business is not a person, even if a person is running a business.

Businesses absolutely should be discussed in public, in the interests of the consumer.
At their discretion. A private company has the right to disclose what the feel necessary. A publicly held company is something different. EddieE please contact Ray if you need some answers to your concerns and move on.
post #309 of 837
The artist wrap is crap and doesn't excuse anyone. It's obvious to me Ray's business techniques seem a little questionable. That being said I can't wait to here my amp and willing to deal with it. At least pay pal responded to me paying there fee. LOL! I'm not trying to piss anyone off or attack anyone personally just thought that was funny. Kudos to Ray for his amps.
post #310 of 837
Quote:
Originally Posted by EddieE View Post
nycdoi,
What am I taking for granted exactly?
weren't you complaining about how ray does his business? not all merchants do the same way. some might do things the way u mentioned in few pages back and you are taking that for granted for every business.
post #311 of 837
BIG POPPA,
Yes, a business can operate (legally) how ever they like. Consumers can also express their opinions freely too.

I have no concerns to contact "Ray" about, neither any concerns to contact the business RSA I had been dealing with. I'm simply making it public, in the interests of potential future RSA customers, that if you question RSA in any way you will be refused their business.

I would say that information is in the public interest wouldn't you?
post #312 of 837
Quote:
Originally Posted by nycdoi View Post
weren't you complaining about how ray does his business? not all merchants do the same way. some might do things the way u mentioned in few pages back and you are taking that for granted for every business.
I was complaining about receiving no confirmation of my order, or shipping date from RSA. A business I had just wired several hundred pounds to.

That's not me telling "Ray" how to run his business - that's telling RSA what I expect as their customer.

My making public of the subsequent refusal of business was my way of telling my fellow consumers what to expect from doing business with RSA.

Where is the problem here?

EDIT - Anyway - that is the end of it from me. I've made my statement and there's no point lingering on it.
post #313 of 837
Thread Starter 
Geez, I go to sleep and look what happens.

Credit card companies and PayPal don't want the 3% or whatever charge there is added or discounted if not used, because the consumer looks for ways to not use them. And if they do need to use them but then realize they have to pay extra for it they are pissed at the credit card company or PayPal, not the seller. Years ago I worked in a camera store and we offered a 3 percent discount if the customer paid by cash. It was an accepted business practice and people appreciated it understanding that we, the business, were charged for the CC transaction and they could benefit with cash. Who didn't benefit? The CC company of course. Not only didn't they receive the merchant fee they didn't get the possibility of a monthly interest charge on the monies used.

To stay in business all costs have to be figured into the final cost of doing business, like it or not. Even if you don't want to figure it in, it will be because adjustments will be made when the bottom line is realized. Some time back I was a comptroller of a multimillion dollar company. You have to know where your costs lie, even the hidden ones if you have any hope of staying in a prolonged business venture. You don't get somethin' for nothin'.
post #314 of 837
Quote:
Originally Posted by nycdoi View Post
i'm assuming u are talking about the enyo cable from null audio. i contacted them and asked them if it is possible to buy the cable without the connector and they have no problem with it. but they do suggest to keep the connector because they are upgrading it to a better one. i guess it is the cheapest option right now.
There is an eBay seller named "awwan" ( I think I spelled it correctly). I really like his cable and it is four wire braided SPOFC for around 60.00
post #315 of 837
I dont really care about the paypal fees thing, like yeah its against the terms of use or whatever on paypals site, but if he didnt do it that way, everyone would just have to pay more even if they werent using paypal, ray wouldnt just eat that cost. But i didnt like as much finding out we had to wait an extra week, i thought when he asked for money that he was going to at least ship those 90 amps he said were finished, but it really doesnt bother me all that much since my jh-13s are still at jh audio getting refit, so i wouldnt benefit from getting the amp tomorrow anyways.


Quote:
Originally Posted by nycdoi View Post
i'm assuming u are talking about the enyo cable from null audio. i contacted them and asked them if it is possible to buy the cable without the connector and they have no problem with it. but they do suggest to keep the connector because they are upgrading it to a better one. i guess it is the cheapest option right now.
Are you saying that they are getting a better version of the balanced connector???
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