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iPod nano going nuts with Nuforce NE-7M?

post #1 of 10
11/29/09 at 6:13pm
Thread Starter 
Hi all,
I recently got a 5th (latest) gen iPod nano and it is not liking my Nuforce NE-7M earphones. Here are the symptoms:


* Ipod pauses at random without me pressing the buttons. Doesn't matter if the hold switch is on or off.

* When I try to resume playback, it plays for half a second or so and pauses again.
The only way to continue playback is to press the button on the headphones next to the mic.

* Occasionally when touching the jack end of the headphone cable or the twisting/turning the headphone jack when it is plugged in to the ipod, the player would pause, resume, or skip to next track. The touching/twisting of cable and jack must somehow trigger the same signal as a button press.

This makes the ipod/NE-7M combination unusable when walking around with the ipod in your pocket, as of course the wire and jack are constantly touched and bumped.

I have tried this on two brand-new ipod nanos (both 5th gen), same issue. Both players work fine with any other headphone (however i don't have any other headphones with a built-in mic and remote, only simple stereo phones).
When connected to ipod video (5th gen), headphones work fine, remote input is ignored, touching/twisting the cable and jack has no effect.
When connected to ipod classic (6th gen), headphones work fine, remote input works, touching/twisting the cable and jack has no effect.

Help?...
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post #2 of 10
11/29/09 at 7:25pm
That's very strange. Because of all the problems, perhaps you should contact Nuforce directly and see what they have to say. If there is no solution, but you like the sound, I'd consider seeing if you could exchange them for a pair of NE-6, which are the exact same headphone without the controls and mic.
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post #3 of 10
11/29/09 at 8:03pm

Moisture

I would guess you have moisture in the mic control box. I get the same symptoms with my ADDIEM and my shuffle when I try to use them at the gym. They dry out in a few days and work ok after. This problem is well know with the apple headphones, both the pack ins and the ADDIEMs.

Haven't experienced it with my NuForce phones tho...
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post #4 of 10
11/30/09 at 1:10am
Thread Starter 
Quote:
Originally Posted by dlbernau View Post
I would guess you have moisture in the mic control box. I get the same symptoms with my ADDIEM and my shuffle when I try to use them at the gym. They dry out in a few days and work ok after. This problem is well know with the apple headphones, both the pack ins and the ADDIEMs.

Haven't experienced it with my NuForce phones tho...
Sounds reasonable. However I stopped using them for a week or so, kept them in a warm and dry room and tried them again now, same thing. I guess i will contact Nuforce directly.
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post #5 of 10
11/30/09 at 11:42am
It sounds like an issue with the jack on your headphones. The iPod headphone jack is a "hot" connection in that when you disconnect headphones while a song is playing, it will pause the song. Perhaps the NuForce jack has a short and this is causing the iPod to "think" it is being removed. In the early days, there were some headphones that had real trouble with iPods because of the way they connected to the headphone out.
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post #6 of 10
1/15/10 at 12:03pm
Thread Starter 
If anyone is interested, here is a quick update:
NuForce support sent out a replacement NE-7M unit, however it exhibited the same problem. NuForce is sending me the NE-6, which is the same headphone without the wired remote control.
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post #7 of 10
1/15/10 at 12:19pm
I believe this to be a compatibility issue. My Shures with the built in mic work fine with my i-phone, but I experience the same issues as you when I plug them into my nano.

I believe that apple has moved the connectors on the nanos jack just enough that they don't line up properly.

Another example is the newer apple buds with the mic/remote work great with my nano and my MBP. The mic and remote do not work with my phone, while the audio is okay.

Shame on Apple for this!!!!!
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post #8 of 10
1/15/10 at 1:03pm
OP, that is awesome that NuForce is going through so much to please a customer. Quite admirable and good to know! Best of luck, hope the NE-6 works out for you.

Kudos to NuForce!
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post #9 of 10
1/15/10 at 1:28pm
Thread Starter 
Quote:
Originally Posted by durden View Post
OP, that is awesome that NuForce is going through so much to please a customer. Quite admirable and good to know! Best of luck, hope the NE-6 works out for you.

Kudos to NuForce!
Agreed, NuForce customer support has been great about this and shipped replacement units right away, even without waiting for me to ship the old ones back.
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post #10 of 10
1/15/10 at 1:59pm
Good job NuForce, bad job Apple!
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