The first two were replaced and quickly developed the same fault, where the nozzle hole wouldn't keep the phones in place, so they asked me to send my phones in, so that they could check their set up, which I duly did. Needless to say, after two weeks, the third set developed the same fault as well.
About three weeks ago, Andy Shiach, the Managing Director, actually came down to South London to meet me, so that we could find a solution, which was pretty good of him.
He told me that the nozzle on the Westones had no indent/notch on them, so the sleeves had nothing to grip onto and there were two options. I could have something permanently inserted onto the nozzle, so they would grip, which I didn't want, due to it affecting the resale value. The second was to have a set made which would go on top of the phones, to keep them in place, so I went for this option.
Adam from ACS, hand delivered them to me today and the left sleeve was made differently and didn't fit at all, so I'm at my wits end now.
Since April, I've probably only had them for a couple of months and wondered if anyone on here has had a hassle free fit with their Westones?