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Headroom return policy

post #1 of 5
10/15/09 at 9:11pm
Thread Starter 
Does anyone know if Headroom must actually receive the returned product within 30 days or if it's okay as long it is shipped out within 30 days? I sent them an e-mail already but they haven't responded and I'd like to make sure I'm in the clear rather than wasting money on shipping if it's going to be rejected. Thanks.
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post #2 of 5
10/15/09 at 11:36pm
Hi There,

As long as the return is postmarked within 30 days, you're just fine -- We have a day or two built-in as 'wiggle room' there!

Cheers,
JorgeC
HeadRoom Sales/Product Manager
HeadRoom was founded in 1992 & manufactures headphone amps, DACs, and accessories; and sells headphones & related personal audio gear. We offer exceptional products, customer service, & information.
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post #3 of 5
10/16/09 at 12:48am
Thread Starter 
Quote:
Originally Posted by JorgeC View Post
Hi There,

As long as the return is postmarked within 30 days, you're just fine -- We have a day or two built-in as 'wiggle room' there!

Cheers,
JorgeC
HeadRoom Sales/Product Manager
Thanks . It's been a pleasure buying from you guys.
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post #4 of 5
10/22/09 at 6:29pm
Quote:
Originally Posted by Neuromantic View Post
Thanks . It's been a pleasure buying from you guys.

X2
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post #5 of 5
10/23/09 at 12:37am
HeadRoom was founded in 1992 & manufactures headphone amps, DACs, and accessories; and sells headphones & related personal audio gear. We offer exceptional products, customer service, & information.
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