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HE-5..initial musings - Page 70

post #1036 of 1668
Quote:
Originally Posted by immtbiker View Post
A win-win compromise. As long as all parties are happy.
I meant, when I said my nasty remark to you, about saying a couple of times "just Return them". But we've worked that out through proper communication and life has moved on the way that it should have.
Aye, but once agian my context in saying "just return them" was there were members already suggesting to Tim that if should choose to sell them on, then sell them for a far (?) lower cost for his "flawed" pair of HE-5s. That would've been unfortunate for Tim and hence i suggested he return them.

Anyways, In the end I am glad to see more and more folk getting into the ortho world cause of the HE-5. I hope this turns into a renaissance for ortho headphones and more manufacturers get onboard.
post #1037 of 1668
If it's such a hardship, why have the policy? What is it supposed to be for?
post #1038 of 1668
I guess it's just like department store sales. As a distributor or manufacturer, you can only hope that this will help bolster your sales and have long term positive effects.
You take a hit, hoping that it will have long term positive results. An economic move that will hopefully have positive results in the lifetime of your business.
But if people abuse (not saying that anyone did) the offer, it could put a company out of business.
I remember Todd telling me that someone bought a $3200 TT cart from him, messed up the install, screwing up the needle, and said it was like that, out of the box, and Todd, being the nice guy that he is, took it back, but was now stuck with a $3200 loss. It took a long time to recover for him. Lyra wasn't going to take it back. I suppose Todd could have said no, but there was no way he could prove it was good from the box, but you can bet that Lyra has a good QC department.

I didn't bring this up to lay blame or start an argument. Just food for thought.
post #1039 of 1668
Quote:
Originally Posted by tim3320070 View Post
If it's such a hardship, why have the policy? What is it supposed to be for?
It's part of the service, but it should not be abused either. It's a direct loss for the company but it also is expected from a respectable vendor.

If you walk into a store and ask an employee to demo a product for you, ask a bunch of questions and end up taking up an hour of his time you are, in effect, doing the same thing if you could have done a little of that research on your own time. This amount of time with a customer is not out of the ordinary in high end electronics where mark up is high to counter the excessive babysitting of the customer.

A manufacturer who keeps the prices sane, such as Head-Direct on this product, but gets abused on returns sees his profit plummet and sees the product as more trouble than it's worth (profit versus check in time/resell) will end up dropping a good product simply because of an abused return policy.

At this point I am interested enough in these headphones to give them a try, enough that if I were more abusive, I would order with the mentality of returning if I don't like them. Fortunately for me I'll be able to demo them at a meet in January so I'm going to hold off and try them at the meet so I don't cost the manufacturer (or me.. shipping costs) anything extra.

Take care of the customer, you stay in business. Take care of the business, the business stays open to serve you longer.
post #1040 of 1668
Quote:
Originally Posted by immtbiker View Post
Government politics and religion not allowed in the threads. Always turns into a no-win situation which eventually gets threads closed.
That may be, but it's not really what he asked. He could have left the part about the government out, but I have the same question/concern. It's not everyday that I buy something "hand-made" from China. Honestly, and I mean no offense to anybody, that certainly is not a selling point for me. In fact, there have already been cases of shoddy workmanship

Now obviously this is a risk I am willing to take (I just ordered them), but it is not something I think should be ignored. I'd be very interested in finding out more about the working conditions as well. A couple photos of the manufacturing facility would also be great.

I don't think requesting information about the manufacturing facility is an unwarranted endeavor. Also, this is by no means personally directed towards Fang or his company. I have no reason to believe these headphones are manufactured under anything but the most pristine conditions, but I also have no reason not to believe that.
post #1041 of 1668
Maybe when Fang goes back to China, he can bring back some pictures of the manufacturing process and plant.
That doesn't seem like an unrealistic request. I'd also like to see the place where Audeze's are fabricated in the US, just to compare since they are the only 2 current products in any type of direct competition, though I don't think that Audeze has large scale capacity, yet.
post #1042 of 1668
Quote:
Originally Posted by immtbiker View Post
Maybe when Fang goes back to China, he can bring back some pictures of the manufacturing process and plant.
That doesn't seem like an unrealistic request. I'd also like to see the place where Audeze's are fabricated in the US, just to compare since they are the only 2 current products in any type of direct competition, though I don't think that Audeze has large scale capacity, yet.
I'm glad you feel the same way. I'd be very interested to see the Audeze plant as well. As we all know, it costs very little to manufacture headphones, so I'd be impressed to see fine working conditions.

EDIT: Also, I have a friend who works for Head-Direct, and he/she says that the headphones are manufactured in a part of China that is known for their skill with manufacturing electronic products. I don't believe this person would lie to me either.
post #1043 of 1668
An insteresting pdf file

Made in China, Shenzhen area



Reply
post #1044 of 1668
I really don't like to use the return policy as a tool to audition a product. I'd rather make an as informed choice as I can first. And if I'm wrong, sell it. This is why buying pre-owned is so nice.
post #1045 of 1668
Quote:
Originally Posted by Nankai View Post
An insteresting pdf file

Made in China, Shenzhen area



That is comforting. How new is that legislation? It seems pretty broad but if you are following it then I have no problem. Anyway, I'm sure that the employees must be treated well, considering they are making a very specialized product to general acclaim which would be difficult to make even under ideal conditions. Now we can get back to talking about the headphones.
post #1046 of 1668
Thread Starter 
Quote:
Originally Posted by Nankai View Post
An insteresting pdf file

Made in China, Shenzhen area



Man, that is sooo beautiful!!
post #1047 of 1668
Quote:
Originally Posted by FauDrei View Post
Not like this, I'm afraid: GLite specs state 1W output power at non-disclosed impedance. EF-5 give 2x2W at 32 Ohm and 1W at 8 Ohm.

So, you will be able to listen to HE-5 through GLite, but not to their full potential.
The Gilmore Lite outputs 1W at 32 Ohms: HeadWize - Project: A Pure Class A Dynamic Headphone Amplifier by Kevin Gilmore
post #1048 of 1668
I had every intent of keeping these phones, I didn't buy them to audition them and if Fang thinks they're extra bright, then maybe something was wrong with them. I don't have any more feedback from him on it yet.
If a seller can't afford to have a trial period, then just have a simple warranty for defects without a trial period.
post #1049 of 1668
Gilmore Lite:


"...The amp gives about 0.5W into 32 ohms.
In the classical definition of class A, the
top transistors would be sourcing 120mA
and the bottom transistors sinking 0mA.
However the two 3k resistors in the
second stage actually prevent the total
shutdown of either transistor bank by
keeping the opposing stage at an
absolute minimum of 5mA. In any case,
0.5W into Grados is unbelieveably loud...."
post #1050 of 1668
From the Headwize site about the Gilmore Lite:


"...The amp gives about 0.5W into 32 ohms.
In the classical definition of class A, the
top transistors would be sourcing 120mA
and the bottom transistors sinking 0mA.
However the two 3k resistors in the
second stage actually prevent the total
shutdown of either transistor bank by
keeping the opposing stage at an
absolute minimum of 5mA. In any case,
0.5W into Grados is unbelieveably loud...."
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