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Auzentech X-fi Bravura 7.1 Sneak Peek - Page 24

post #346 of 442
Thread Starter 

Just tell them you want a replacment. 


Edited by ROBSCIX - 5/30/10 at 12:56pm

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post #347 of 442
Quote:
Originally Posted by ROBSCIX View Post

Just tell them you want a replacment.


I will give it a shot.  Would I be better off calling them?  I am not sure if they have a contact number or not.  I assume I need to register the card to get the warranty?

post #348 of 442
Thread Starter 

Possibly, not sure.  You should still have warranty for sure.

post #349 of 442
Quote:
Originally Posted by ROBSCIX View Post

Possibly, not sure.  You should still have warranty for sure.


Ok, ticket created and I will keep you guys posted.  If they come through with good customer support they will have a customer for life.

post #350 of 442

i sure hope that's a random problem !

 

btw, why no thx console for bravura ?

post #351 of 442
Thread Starter 

The Bravura is not a hardware card.  The DSP is all done through software...  SO the THX panel that is floating around out there will not work on this card.

post #352 of 442

great ! now what am i gonna do for setting speakers to large, distance, etc..

 

i get a whining sound after playing music in foobar for a while (ds, any sampling rate, bit depth). it's either that or get horrible crackling with wasapi (usually happens after leaving it on pause for quite a while).

post #353 of 442

think it was a grounding issue. moving the jumper to chassis ground seems to have improved the bass and i'll find out in a few hours if it's really a grounding issue.

post #354 of 442

i still have the problem. after 3/4s into most cds there's a high pitched whine that disappears after stopping and resuming playback.. :/.

post #355 of 442

     


Edited by theabsurdist - 6/11/10 at 1:49pm
post #356 of 442

Well 2 days into my request with Auzentech I still have not received a single word from them or even an email saying a ticket has been submitted.  Really not looking good.  This is really make me want to go back to an external DAC/head amp

post #357 of 442
Thread Starter 
Quote:
Originally Posted by Copyright View Post

Well 2 days into my request with Auzentech I still have not received a single word from them or even an email saying a ticket has been submitted.  Really not looking good.  This is really make me want to go back to an external DAC/head amp


You can have similar issue with external gear also...
 

post #358 of 442

some times the emails go into there spam/junk box and they dont notice it. til they see it, maybe this the case with you. I know it was for me one time. Just give them a car.

post #359 of 442
Thread Starter 

..I think he means CALL.

post #360 of 442
Quote:
Originally Posted by ROBSCIX View Post

..I think he means CALL.


Just received an email today from them.  Filling out the RMA Request form and returning to them.

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