Got my pair of TF10x4s a while back, exceptional build quality, and a pleasant change of SQ for the better, at least to my ears.
I dropped in my UM3X and moulds on April 4th. They called me a few weeks after to tell me my moulds had been rejected by UMlab, and that they would "hold my place in line" for the remould.
Now THAT is awesome customer service - I would definitely rather that, then be sent a faulty/non fitting pair.
However, I dropped in my new moulds on May 16th, and they told me they had shipped them.. But haven't heard a peep since. Today being June 20, that was five weeks ago.
The build times must be really heavy at the moment, for them to increase the price, and for me to be kept waiting this long.
If they really did "hold my place in line" and I'm still pushing past the eleven week point.. Ouch.
Really hope that I don't need a re-fit after all of this.
Has anyone gotten any replies from uniquemelody.co lately? I dropped them an email a week ago regarding whether or not my impressions and CIEMs for reshell have arrived yet, and yet to receive a reply. Their online chat is never available too.
Never mind, after speaking to their live chat, it seems that their replies were blocked by Hotmail (probably due to "sales" in their email address, but it has never happened prior to this), they did not even appear in the junk folder.
Are they reshells you are doing or full customs? Looks like it's happening all over the world.