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Unique Melody Remold Impressions Thread - Page 219

post #3271 of 3880
Quote:
Originally Posted by Evilcalyptic View Post

you can have my fortis, i ******* hate the design, reminds me of a beat audio cable. I dispise those cables

 

Quote:
Originally Posted by Cassadian View Post

I'll take it tongue_smile.gif  I'm a good cause, I promise.  

 

Just saw it.  Nevermind... teehee.

 

Hehe i'll take it if you don't want it. Hmm, i need some wire to rewire my hair dryer  rolleyes.gif

post #3272 of 3880
Idk why they went from the quad braid TWag style to the beat audio rubber coated style i hate that soo much
Edited by Evilcalyptic - 5/31/12 at 6:28am
post #3273 of 3880

Well, the answer is here. Just read the whole page.

post #3274 of 3880
mmm bait and switch with the cables? (on customer side. treatment of cable guy aside biggrin.gif). very... nice of them...
post #3275 of 3880

IDK what they were thinking. Hmm... let me guess,

 

Ampcity: "Okay lets try to downplay the cable maker, give the promo people an extremely long 6 month wait time and switch the cables to something far cheaper and inferior. Hopefully by doing that, they will forget exactly what we promised them and we can get away with it."


Edited by Cryok95 - 5/31/12 at 9:42pm
post #3276 of 3880
Quote:
Originally Posted by svyr View Post

mmm bait and switch with the cables? (on customer side. treatment of cable guy aside biggrin.gif). very... nice of them...

 

Where does this bait and switch come from?

 

Nevermind: Just saw it.

 

What a crock of bull dukey.


Edited by ProjectDenz - 5/31/12 at 9:47pm
post #3277 of 3880

I will never do business with Ampcity.

post #3278 of 3880


Guys,

 

all UM UK servers (AmpCity and official UM site) are down now.frown.gif AmpCity employees do not respond to my emails at all. 

Who can I contact if I have a problem with bad fit? Stephen Guo?

post #3279 of 3880

yes, you can contact me. i will try to help.

Quote:
Originally Posted by Misoo9005 View Post


Guys,

 

all UM UK servers (AmpCity and official UM site) are down now.frown.gif AmpCity employees do not respond to my emails at all. 

Who can I contact if I have a problem with bad fit? Stephen Guo?

post #3280 of 3880

Is this only a problem with the UK office/AmpCity? I contacted UM Australia a few times and they replied within 24 hours every time.


Edited by iamthem - 6/5/12 at 6:04am
post #3281 of 3880
Quote:
Originally Posted by UniqueMelody View Post

yes, you can contact me. i will try to help.


I hope you can resolve the issues that have been occurring lately - your products are highly thought of on head-fi, but your customer service has suffered as of late and this is making many people, myself included, reconsider giving UM business. Whoever is in charge of managing communication between your global affiliates and your main office is not doing their job as effectively as in the past (it does seem to be a breakdown in communication in almost every case I've read about where the customer is having a problem with their order). Heir Audio and 1964 Ears get a lot of respect for their customer service and I hope you can match them in that department as soon as possible.

post #3282 of 3880
Quote:
Originally Posted by Misoo9005 View Post


Guys,

 

all UM UK servers (AmpCity and official UM site) are down now.frown.gif AmpCity employees do not respond to my emails at all. 

Who can I contact if I have a problem with bad fit? Stephen Guo?

You can always call them, pm me if you need their telephone number. Not that they will answer but it's worth a shot.

post #3283 of 3880

Not really sure where to post this, but this seems to be the most active of the UM threads.

My UM cable is harderning a lot and started to crack after just 3 months and it turns out it's not covered by the warranty. Very disappointing. The cables aren't damaged, just extremely hard and brittle, and I don't really see how it could be anything but a defect. I'm really not interested in spending a lot on the Beat Audio cables with such a short warranty so I figure I'll stock up on cheaper Westone/JH cables. I spoke with Stephen, who said that they're both compatible with recessed sockets. I have an older Westone cable next to me right now and it does not fit in the recessed socket.

 

Does anyone know if the current Westone or JH cables fit the UM recessed sockets? If not are there any <$50 options at all? Or any options with a 1-year warranty?

post #3284 of 3880
Quote:
Originally Posted by PretentiousFood View Post

Not really sure where to post this, but this seems to be the most active of the UM threads.

My UM cable is harderning a lot and started to crack after just 3 months and it turns out it's not covered by the warranty. Very disappointing. The cables aren't damaged, just extremely hard and brittle, and I don't really see how it could be anything but a defect. I'm really not interested in spending a lot on the Beat Audio cables with such a short warranty so I figure I'll stock up on cheaper Westone/JH cables. I spoke with Stephen, who said that they're both compatible with recessed sockets. I have an older Westone cable next to me right now and it does not fit in the recessed socket.

 

Does anyone know if the current Westone or JH cables fit the UM recessed sockets? If not are there any <$50 options at all? Or any options with a 1-year warranty?

 

I don't know if there's a difference, but is your Westone cable for customs or universal IEMs? Perhaps a Westone's custom IEM cable will work? In anycase, UE custom IEM cables (before September 1, 2010) will work with UM recessed sockets!

post #3285 of 3880

I remember trying a westone cable with my Miracles.  It pushed the pins into my iems and was the catalyst for me having to send them back to China.  I would suggest not using a specifically made for westone iem cable on your UM products.

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