Unique Melody Remold Appreciation and Impressions Thread - Page 60

lol i think this no warranty thing is crap, what if the drivers they put in spoil? how is that out of their warranty? No warranty means they can do a bang up job on the driver, hand you back an intermittent earphone and you couldnt do anything about it lol

yeah i know, but because my tf10s have actually been in use for about nearly 1 year , it might fail pretty soon =\ *sigh* if it does my investment will go to waste =(

Then isnt it the Tf-10's driver fault and warranty from UE. I don't think UM will take responsibility if your TF-10 drivers break.

Kinda what i was thinking. If your that worried buy a new pair for cheap on ebay and use them instead of your 2 year old ones. Thats not UM's fault if your 2 year old IEM's kick the bucket.

Lol read the post I made before that , it says "what If the drivers THEY put in fail? "There's no warranty for that as well. Of course I know it's my problem if the tf10 drivers fail . The previous post was just lamenting the fact that if they fail I'm screwed.
However, I must mention that it is UM's responsibility to make sure that my tf10 drivers are in good proper condition before they put it in and make a new custom with it. If they indeed have high confidence in their quality control and checks they should be able to offer warranty with it.
Why? Because when they do these checks and deem the drivers fit to make the new custom with , they are
essentially giving their stamp of approval. Even in 1 additional driver remoulds they claim to offer labour and parts warranty. What more for this new 6 driver
design?
Issuing a warranty gives the customer a sense of security if the product should fail . One must note 4 out of the 6 drivers inside are added by them , why should they not offer a warranty with those? Note that in this case they are not offering ANY warranty at all.
Drivers don't just "spoil" like that, there are tell tale signs in the soldering and so on that are visible when taken out of the shell. My tf10 drivers are currently alright and i provide them good usable drivers on my end, that is my responsibility as the customer in this case, so how about their responsibility in making me a new custom and for the new 4 drivers? You must remember that this is not a remould. Get_zwole, like your mage which has 4 drivers put in by them, the modded tf18s will have 4 from them as well, so tell me why should they not offer warranty for my tf18? How can I take responsibility for drivers that i have provided in GOOD condition that are passed during the driver check by UM when making the customs?
This is the reason i urge UM to provide a warranty. Having 6 drivers presents twice the probability of any single one of them failing.

yeh i agree, you really can't tell if they are in good condition, for all we know they could be one bump away from falling apart. and once they open the shell up i image thats it for the shell...

i guess on one hand yes they maybe should offer a warranty on the other drivers, but as a listner/consumer you wouldnt be able to tell exactly which of the..6 drivers failed anyway. T

The risk is ours to take if we want this service. if you dont like the terms then you dont have to do it. its so worth it tho i havent touched my other gears since i got the remolds back

Maodi, I don't know that they are in good condition. But it sounds to be in good condition and that will be VERIFIED or NOT to be once UM does its QC checks on it. If it is not in good condition, then UM will and should probably return it to me shell and all intact. I can then have it exchanged with my warranty, simple as that. Why don't you understand after all i typed about checking the drivers lol, do you think i assume the drivers to be fine just by my amateurish listening and having no professional checks done on them? Definitely not.

Jus, if it is indeed one bump away from being spoilt and they do the initial testing (without taking apart the shell) and deem it to be alright, and take apart the shell in which they find it to be spoilt, wouldnt the onus and responsbility for it then be on them? All I am saying is that i place my trust in UM by sending something to them to work on, and thus i hope the company takes steps to ensure that the trust that consumers have in them is not misplaced. If you get what i mean.

The fact that i am so picky about this, is because i've come to expect good quality work from UM. I don't see UM as a slipshod random china company that requires me to take a risk in purchasing stuff from them, i view them to be of the same level of professionalism as JH audio or Ultimate Ears . Hope you understand.

Sorry My tf10s are actually 1 year old lol, i got that mixed up cause they shortened my warranty from the initial 2 years to 1 year +

yeh bummer about the warranty being shortned hey!

but i do get what you mean, one would hope they do have such procedures and responses to such cases as well. It just feels like theres more room for error for custom products, especially ones that include taking apart one product to make another.

Can you tell me, how is new drivers set in customs TF18? I get they use TWFk driver/s for highs. They use two drivers, or just one twfk and old from triple fi? And how is others drivers? Also I suppose they make their own crossover, right?
Maybe it is somehwere here, but I wasnt able to find this info.

Also, Maodi, you mention you tried them on your home amp, can you tell me which amp you have(I'm in search for amp that do good with sensitiv IEMS), thanks.

Exactly i agree 100% good analogy as well.

Ya, agree with Maodi.

has anyone been able to contact kabang or um email? I have emailed them if they received my package, but they haven't answered for a few days.

Jacky