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JH Audio JH5pro appreciation thread - Page 12

post #166 of 1056
Quote:
Originally Posted by intoflatlines View Post
Thanks for the info, it makes me feel more at ease. What I don't like is how they respond to you before they get your money but from what I've heard in this thread, they forget about you after they have your money if you have any issues?
They are always good with the phone. However, like many others, I had issues with getting my answers through emails. I think they are doing their best though because I got reply from Brittany Harvey during off ours (like 1AM) through her blackberry couple of times. I guess they need to hire more people?
post #167 of 1056
they definitely need one or two more representatives....
post #168 of 1056
Quote:
Originally Posted by intoflatlines View Post
Thanks for the info, it makes me feel more at ease. What I don't like is how they respond to you before they get your money but from what I've heard in this thread, they forget about you after they have your money if you have any issues?
I probably guess this is temporal issue, where they are flood with lots of orders now. The dust will settle soon.... or at least, that's what I hope.
post #169 of 1056
Doesn't seem like it, the manufacturing process is only 2 to 2.5 weeks now. Meaning they have no orders...yes their spending their time on something else rather than serving clients....
post #170 of 1056
If they're shorthanded, perhaps having sale prices like they are should be avoided? ($100 off JH13 and 150$off another model)
post #171 of 1056
Quote:
Originally Posted by MaoDi View Post
Doesn't seem like it, the manufacturing process is only 2 to 2.5 weeks now. Meaning they have no orders...yes their spending their time on something else rather than serving clients....
How does that mean that they don't have any orders to fill?
post #172 of 1056
Quote:
Originally Posted by intoflatlines View Post
How does that mean that they don't have any orders to fill?
Not sayin they don't, just saying the traffic isn't high. It was at 3 to 4 weeks when they ACTUALY had traffic. The time is probably ven les that 2 weeks right now, Ultimate Ears is at 4-6 days right now. Westones at about a week
post #173 of 1056
I got My pair last friday, exactly 2 weeks from when they received my impressions. fair enough.

Few things, non-audio related that urk me...
first off, the fit is nice and tight, only breaking in the left ear when i really try to.

One funny thing though, there's a ledge on the upper part of the outer part of the IEM which is elongated and sticks out a bit... here's a picture:




Is this normal? I've been using it to grab onto to pull it out, which is convenient... i didn't notice it in anyone else's pictures (in ear), though i haven't seen all that many.

and another thing that's bugging me is the color...

I was going for this color:
Quote:
but got this:

which seems lighter, though i sent a photo of the shade of black i was after....

they sound great though! I can't seem to wear them for more than 45 minutes or so without my ears getting irritated, so i'm easing my way into it.
the fit is about 10x better than the livewires i had, with 1/2 the turn around. so i'm cool with that. I'm sure by the end of the week i'll be used to it enough to wear for hours on end.
post #174 of 1056
Thread Starter 
dnullify,

Did you ask them for solid black? They do look a bit lighter than mine. Mine are still transparent thought. I really wanted no transparency at all. So my question is why do they offer a SOLID option when they clearly don't??

How do they compare to the livewires?
post #175 of 1056
...haircut...
post #176 of 1056
it's the same colour, it's the lighting that's making it look darker than your pair. The ledge is fine, it's normal. Every custom differs a little, as long as you get a good fit then you're good.
post #177 of 1056
Thread Starter 
Quote:
Originally Posted by MaoDi View Post
it's the same colour, it's the lighting that's making it look darker than your pair. The ledge is fine, it's normal. Every custom differs a little, as long as you get a good fit then you're good.
They are defiantly lighter than my pair. When I first received mine, they were that same color. I sent them back to be remade darker.
post #178 of 1056
To be, due to background and light. The two monitors above are the same colour. Your sentence is kinda confusing as you mention the pair is lighter than your pair, and you gotyour pair made darker cause it didn't match....hmmm
post #179 of 1056
Quote:
Originally Posted by BBY03evo View Post
I sent them back to be remade darker.
I thought color was not guaranteed?
post #180 of 1056
Quote:
Originally Posted by 3X0 View Post
I thought color was not guaranteed?
it's not guaranteed...
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