Quote:
Originally Posted by beeAudiophile 
guys, i just tried to do the software update on my beautiful PRO2, but even with the player connected, the software didn't 'find' the player so to speak! so therefore, no software update yet.
Anyone else have similar issue? If so, any solution would be greatly appreciated...
bee
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I don't have the Pro.2 software update yet, and I don't know what the update procedure is that goes with it. When updating my Pro.1, I had a situation which was like the one you describe. I used a procedure which had been posted to the big Amp3 thread by Head-Fier anadin, which goes something like this:
1) hold the +volume button down first.
2) keep holding the + button down, then hold down the play/pause centre
button for 10 secs, keep them both pressed.
3) plug the USB cable in while still holding the aforementioned buttons
and wait until your PC installs 3rd party drivers.
(sbulack here: my PC did not instll the 3rd party drivers for the
plugged-in AMP3 while I was holding the buttons,
so I let the buttons go after a minute or so.
I waited awhile longer for the PC to recognize
the plugged-in AMP3 and to add its memory drives
to its hard drives list - and it did not,
so I proceeded to the next step)
4) I continued with step 3) in Jupiterknight's procedure above,
opening the Version 5.31 latest upgrade folder and double-clicking
the StUpdater...exe.
This time, the "initializing" phase was pretty quick, and the status
window reported "ready".
You may have to adapt the "hold-the-buttons" trick to the Pro.2 update procedure a little differently, but the above procedure worked for me to update my Pro.1. When I did not use the "hold-the-buttons" trick, the Updater.exe program was in a perpetual state of "...initializing...". Also, you can tell that the above steps were for updating a Pro.1 to the version 5.31 Firmware. At that step, you'll open another folder containing the files comprising the Pro.2 update.
I hope this helps you, and good luck.