Sold Nirvana1000 a pair of HFI-580s. The communication was great and the payment was prompt. Truly an ideal transaction. Highly recommend to other head-fiers.
post #1 of 10
8/20/09 at 6:04pm
Had a pretty bad experience, all told.
Was interested in a Minibox E+, and sent payment immediately. Before it shipped, I changed my mind on the deal and asked if he would mind cancelling the transaction - He said ok. Nice guy, I thought, everything fine.
But a day passed and I still was out the $160 I had sent through Paypal. I PM'd asking for a refund. It was coming, I was told. Another day passed. Beginning to get worried.
"Look," I said, "if it's a big deal to you, I'll just take the amp and resell it myself. Just ship the amp tomorrow and forget about it."
"I've already sold the amp locally to someone else," I was told. What? Ok, well then, where's my $160?!? It's coming, problems with his bank account, credit card, something. Hmm.
Another day passes. Then another. I've lost $160, I'm sure. I contact Paypal and start a formal dispute. They send him a formal letter requesting payment.
Next day I get an email, "Payment was sent to your paypal acct, so you can close the dispute" he said. I went and checked my paypal acct - nope, no money. I write to paypal - has there been any money deposited in my account, he said there was. No, I was told.
I escalate the dispute and provide the details of our interactions. Several days later, paypal internal investigations decides in my favor and I am awarded $160.
I'm not saying all this to be mean - I'm bet there really was some kind of screw up with his bank or credit card or whatever. But the lack of communication - and then miscommunication - was pretty bad. I went for a week thinking I was out $160, which kinda sucked. But on the other hand, it gave me new respect for using Paypal.