!!!Good news for 2nd batch PL50 owners!!!
I've received a reply from DealPerfect today concerning the foam tips, which are very hard to remove. I ended up destroying the medium pair, which also renders the small and large foamies useless.
I've asked them if they could provide us with new foam tips, as one of SoundMAGIC's employee's, Michael Lin, mentioned about them a week ago:
Originally Posted by koalkoal
Hi, all friends. First of all, thank you for your supports to our products. And sorry to hear that the tips for our PL50 is easy broken & some PL50 split.
This is to let you know that, we have made some modify on the earphone and no problem for the tips issue in the future. For those broken tips, please contact the dealer (where you bought PL50) to get the new tips.
As for the split PL50, that is a defective unit. Please contact the dealer also, our dealer will help to check & exchange a new one for such a defective unit.
And then we will settle the handling with them afterward.
Sorry once again for all the inconvenience caused & Hope everyone can enjoy our PL50.
And DealPerfect replied with this:
Our purchasing staff has been contacted the soundmagic company,the manager told us they can provide free foam to us,but need to wait a few days.And the time is not very sure,he said "Need to wait a few days"
But I do not know the exactly date.
When the free foam arrived ,I will note it in the product description
So, keep an eye on the PL50 product description at DealPerfect. As they said, it could take several days for the tips to be available.