Look at all these lawyers, "Quick! Someone keycite that!"
post #136 of 187
7/7/09 at 12:36am
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...when the vast majority of these "F1s" are probably real purdy.
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so we have official respond now, and it stays the same as what I got initially from Grado email but rephrased more politely by Todd.
Even so I personally would not cancel order, as for me sound is what is most important in headphones, same as with cars - comfort and performance and with cameras - picture quality. But I disappointed in overall approach taken by Grado to the headphones that suppose to be made specially for "Head-FI" community... even so it will be still very special headphones for most of "head-fi"ers in one or other way. By the way I like "F1" races but would prefer this misspelling in my car name! ![]() |
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so we have official respond now, and it stays the same as what I got initially from Grado email but rephrased more politely by Todd.
Even so I personally would not cancel order, as for me sound is what is most important in headphones, same as with cars - comfort and performance and with cameras - picture quality. But I disappointed in overall approach taken by Grado to the headphones that suppose to be made specially for "Head-FI" community... even so it will be still very special headphones for most of "head-fi"ers in one or other way. By the way I like "F1" races but would prefer this misspelling in my car name! ![]() |

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"Take it or leave it -- and now you have even less time to decide," is polite?
Not saying the error is a final deal breaker, but the attitude kind of leaves a bad taste in the mouth, don't you think? Well, head-fi gets another $10 for each phone, so I guess that's a bonus. At least the sum total of such a token gesture will add up to something substantial for head-fi. |
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I dont see how the Todds response was unpolite?
I do understand the decision though. They already have all the needed cups right there in the factory, and while they do have a one letter engraving error, it doesnt exactly destroy the headphones functionality in any level. If HF2 would be a part of the standard line-up, story would be different but since this is quick special run with allready preset timetable (and made for customers who mostly care about sound first), sending them all back isnt that feasible. And they have to take care of their own line and Alessandro series at the same time with very limited personel. So, we have to take HF2 for what it is basically: (hopefully) kickass sounding headphone and that is all. |

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Just wondering whose fault this is, If it's the fault of the engraver then surely they should be made to replace/redo the error. I would rather wait ( We have waited long enough ) for a fresh pair with new cup's.
It would be nice if we were given that option. |