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Damn. I think the heat might have broken my Keces DA-152! (update: great customer service!)

post #1 of 31
6/26/09 at 12:58am
Thread Starter 
Well, I haven't been listening to music for a few days, mostly because it's been too hot and muggy in my room to be able to comfortably sit in my chair and relax. However, tonight was "cool" enough that I thought I might give it a try... only to find out that something's not right with my Keces!!

It powers up fine, and when I turn the knob all the way up I can hear a small bit of noise (amp section seemingly works). The computer can recognize the Keces and play music, but the little green light inside the unit which goes on when a signal is being decoded won't come on, and there's no sound!

Since I leave the Keces amp/DAC combo on 24/7, could the room temperature have caused something to break, even when it wasn't playing?! It's off right now, and I'll give it a try again tomorrow, but this is a major bummer right now.

P.S. I tried it on both my dedicated music PC and my laptop, and neither worked.
P.P.S. I also tried turning the unit off and on, unplugging/replugging the USB cable, and restarting the computer. Nothing.
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post #2 of 31
6/26/09 at 1:19am
Try a different USB cable, make sure the audio playback in your OS is set to the DAC, e-mail Keces.
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post #3 of 31
6/26/09 at 3:07am
Dang it....my bad luck must've rubbed off on you. My amp recently died too!

Definitely email Keces, go to ebay and look ask the seller and I'm pretty sure he'll replace it for you considering that your unit is less than a year old.
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post #4 of 31
6/26/09 at 11:48pm
Bummer!

I was just up in Joliet myself this week and I mean to tell you, it was HOT! It was even hotter than where I live in Florida! Very surreal. Especially for this early in the year.

It was also VERY humid (at least for IL). You might consider letting it stabilize for a few days. Where you running AC prior? Any possibility of condensation building up inside the box due to temperature differential?

Just a thought....

jk
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post #5 of 31
6/26/09 at 11:57pm
Haha that's what all my friends back home (north Illinois) are saying. I'm currently in Florida until next week. They say we got it backwards. I feel bad for my dog though. He's probably suffering from the heat.

Anyways, back on topic. My condolences. I hope you get a new one!
The only thing I suspect is overheating, but that's pretty doubtful considering it sort of works...
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post #6 of 31
6/27/09 at 6:33pm
Put it in the refrigerator a while. j/k

Do you have another input you could try? spdif or optical
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post #7 of 31
7/1/09 at 1:51am
Thread Starter 
Well, I'm out of ideas here. Even in the cooler weather, it still doesn't work. I've tried the DAC on two different computers, and I've used two different USB cables. Nada.

I sent an email to David earlier today. Hopefully he can help!

P.S. I'm sooooo glad that I picked up a 3Move a couple of months ago, or I would be seriously hurting for tunes right now!
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post #8 of 31
7/1/09 at 2:39am
Keep us updated on what David's gonna do.
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post #9 of 31
7/1/09 at 4:03am
How hot is ur room now?

mine is 31+°C throughout the whole year

and can goes up to 34 sometimes

and it have not kill any of my gear
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post #10 of 31
7/1/09 at 4:53am
I don't think that you have had it long enough for this to happen, but if you leave it on 24/7, it is possible that a part got fried, in the DAC or otherwise. Heat is an enemy of all electronics, and it is possible that the heat pushed it over the edge. It is unlikely, however.
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post #11 of 31
7/1/09 at 6:04am
i don't know about you guys,but i turn off ALL my gear when i am not listening. i never got the point of leaving it on all the time. can someone please enlight me about this?
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post #12 of 31
7/1/09 at 11:08pm
It sounds like something went pfffft. It happens ....and it's a bummer each and every time it happens. In order to properly diagnose the fault it'll have to be put on a test bench with the proper tools to troubleshoot it.

Get a hold of Keces and see what they can arrange for you (if it's under warranty or not).

Good luck !

Peete.
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post #13 of 31
7/1/09 at 11:21pm
The DA152 should definitely be under warranty since it was purchased on November 29th of 2008.
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post #14 of 31
7/2/09 at 12:22am
Quote:
Originally Posted by plonter View Post
i don't know about you guys,but i turn off ALL my gear when i am not listening. i never got the point of leaving it on all the time. can someone please enlight me about this?
It's an amazing four letter word that starts with the letter "L"!

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post #15 of 31
7/2/09 at 7:45am
Quote:
Originally Posted by Ishcabible View Post
It's an amazing four letter word that starts with the letter "L"!
sorry for the noobiness but i didn't quite get it... what does the "L" means?
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