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Technical Problems?

post #1 of 6
6/14/09 at 9:52am
Thread Starter 
Hi Todd,

I've been trying to get in touch with you for around three weeks regarding my HF-2 order but still haven't heard anything back.

I've tried three e-mail addresses and two clients, so I'm pretty sure the problem isn't at my end.

I would appreciate it if you could let me know if you are having any technical problems that would explain the absence of a response from you.

Thanks!
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post #2 of 6
6/14/09 at 11:15am
Todd was busy with CanJam09, have you tried calling him? Good luck. BTW, I am waiting for my HF2 as well.
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post #3 of 6
6/14/09 at 11:21am
I think pretty much everyone who didn't get theirs at CanJam (with few exceptions) is still waiting. I spoke to Todd prior to CanJam and I'd heard then that he was expecting a second wave sometime around the 15th.

I'd call him...I've never called and not have him pick up the phone.
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post #4 of 6
6/14/09 at 11:48am
Thread Starter 
Thanks for the advice - I'm trying to avoid calling if possible as I'm in the UK and it can get expensive very quickly, so I thought I'd post here first.

I'm happy to wait for my HF-2s I was emailing to ask a couple of questions about shipping and the possibility of adding flats to my order before it shipped.
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post #5 of 6
6/15/09 at 6:27pm
Hi Starky,

I have gone through my e-mail and could not find it - I get a ton every day so it is possible I missed it. Try again by sending it to todd@ttvj.com. I will get you an answer - and yes, you can add flats to your order. We just need the order number and your real name

Sorry to anyone who has received a late response from me - I was at CanJam and late last week I took a couple of days off to get my kids. I am just about caught up...

Todd
TTVJ – Home of High End Audio Home featuring TTVJ and Apex High Fi Audio products! Providing great products, service, and pricing to our customers
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post #6 of 6
6/15/09 at 7:35pm
What I did was order flats separately (because I forgot), and put in the notes that I wanted them added to my HF-2 order, and the order number, as I guessed, correctly it seems, that they'd be able to sort that out no problem.
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