I recently returned my Ostry KC06 to MP4Nation (channel imbalance).....via India post, as DTDC was way too expensive.
They did ask me what was to be sent. I showed them the RMA letter from MP4Nation before I showed them the package. All I said was it was my "broken mobile headset to be returned for warranty". I had kept the package open in case they wanted to see it. No further questions (I had to fill in a declaration form though). Rs ~620 for regular post and ~Rs. 820 for speed post(5 days delivery).
My advice: go to another branch. Try saying what said, keep the parcel open. I believe they have a major problem if it has a battery or is powered in some way. If they protest, tell them it doesn't come under electronic goods (worth a shot). If it doesn't work, rinse and repeat at another branch.
lol this sounds okay, though kinda unreliable. But I'll take a shot. I'm just trying to figure out which lie should I tell them.
btw does this mean that everything that's electronics can't be sent outside India?? Not even by charging something extra in Customs?
I mean there is no problem at all for receiving the goods, but for sending it out you face such problems. I wish SingPost or China Post had any branch here...