Head-Fi.org › Forums › Equipment Forums › Portable Headphones, Earphones and In-Ear Monitors › JH Audio JH-13 PRO impressions thread
New Posts  All Forums:Forum Nav:

JH Audio JH-13 PRO impressions thread - Page 670

post #10036 of 10418
Quote:
Originally Posted by virob View Post

Hmmmm, they received my impressions on the 27th. That puts me 6 business days behind you. So maybe mine will get shipped out next week. Let us know when you get yours.

It's Monday now so I'm still hoping it will be shipped out sometime this week. I'll post pics and let you guys know when I receive mine.
post #10037 of 10418

Just got the Roxanne demos so spread the word!

post #10038 of 10418
Quote:
Originally Posted by Music n Hearing View Post

Just got the Roxanne demos so spread the word!

That's great I guess I'll be giving Julie Glick a visit smily_headphones1.gif
post #10039 of 10418

Will JHA send you out universal demo for trial?  That would be nice.  If not where do I go for Demo? :popcorn:

post #10040 of 10418

I have them in my office in Manhattan

post #10041 of 10418
Quote:
Originally Posted by Music n Hearing View Post

I have them in my office in Manhattan
I'm so excited about this I will definitely give you a visit, thanks for letting us know smily_headphones1.gif
post #10042 of 10418
Well my jh16's have arrived a full two months from the date they received the impressions. I will post pictures when I get out from school.
post #10043 of 10418
Quote:
Originally Posted by EpicAnthony View Post

Well my jh16's have arrived a full two months from the date they received the impressions. I will post pictures when I get out from school.

Congrats!  Mine are supposed to ship out next week. It is going to be a full 2 months as well.

post #10044 of 10418
Quote:
Originally Posted by virob View Post
 

Congrats!  Mine are supposed to ship out next week. It is going to be a full 2 months as well.

I remembered that anticipation.. it was a KILLER.

 

Enjoy them when you receive them. Will look forward to reading about the first impressions.

 

Personally, I use my JH-13 fp's daily for roughly 4-6 hours. I bought the microphone attachment and am on the phone a ton during the day. Whereas when I bought the IEMs, I couldn't quite figure out how to plug them in, I now don't even notice they are in my ears for much of the day. 

post #10045 of 10418
Yeah unfortunately my jh16's are cause me pain I'll give them a week before I send the back.
post #10046 of 10418

It looks like I might have dodged a bullet on my JH13 today. I noticed the pins were bent quite a bit on the cable side so I'm guessing this cable is done for now. Good thing I have a couple spare cables but unfortunately I'm at work so got nothing to use for the rest of the day :T I usually bring backup iem's but I forgot them today.

post #10047 of 10418

Well forum, I know I haven't posted here before but I just decided to take a leap of faith and ordered a pair of JH13! I am very excited for my order to progress, you can see the design i choose in my user photo, let me know if anyone would be interested in a youtube review of my jh13's when the arrive, but for now I wait.

post #10048 of 10418
Quote:
Originally Posted by DrhubblePhd View Post
 

Well forum, I know I haven't posted here before but I just decided to take a leap of faith and ordered a pair of JH13! I am very excited for my order to progress, you can see the design i choose in my user photo, let me know if anyone would be interested in a youtube review of my jh13's when the arrive, but for now I wait.

Congrats! I receive an Inearz reshelled JH16FP tomorrow - I want to track down the fedex truck somewhere between here and Florida and rifle through the back to get them early!

 

You will love them.

post #10049 of 10418

How's the JHAudio customer service response time these days?

 

I had ear impressions made and ordered JH13s at the Costa Mesa meet a week or so back. Since then, neither the representative I spoke with or JHAudio have been in contact. I tried emailing, but no reply yet. I've yet to give them payment info and give specifics regarding graphics, cable length, etc.

 

I'm in no rush, but I find it unusual for a company not to follow up quickly. Makes me my wonder if they're already making my customs, or my impressions are still on the representative's desk?


Edited by 1974 - 4/2/14 at 12:36am
post #10050 of 10418

I'll chime in with my experience.. I've had the JH13 FP since August of last year.  I ordered over the "4th of July" sale.  Had impressions taken (I've had a number of custom IEMs before the JH13, so I'm familiar with the wait times and requirements for quality impressions) and sent them off a few days after the 4th.  Lead time on my JH13 was almost exactly one month.  I didn't get an email for confirmation that they received my impressions (nor did I request one.. I just followed the USPS tracking on my impressions).. one month later, I got a FedEx tracking confirmation email.  The fit was terrific and they sounded great.

 

About two months ago, I needed the fit on both my ear piece slightly adjusted.. it just felt a tad loose.  Nothing was wrong with the original fit, just perhaps that something changed in/around my ear.  I emailed JHA and asked if they could facilitate a refit w/ new impressions.. even though my pair was out of the '30-day refit' period.  I got an email back from Johnny @ JHA in a matter of days (who was very nice).. who said it wouldn't be a problem and asked I send my JH13s and new molds back to them.  About two weeks after they received my IEMs/impressions, I received another FedEx tracking # and my JH13's back in a matter of days after that.. fit was perfect again.  I wasn't charged anything for the refit.

 

About two weeks ago.. I.. like an idiot.. accidentally dropped the right ear piece in a cup of iced tea as I was removing them from my ear.  I was able ot fish it out almost immediately since it was still attached to the cable, but after trying the whole "toss it in a bag of rice" deal, the bass was completely non-existent in the ear piece that got submerged.. so I'm surmising a driver was damaged.  I informed JH Audio (by email) of my foolish mistake.. and within a day or two, received an email back saying the same thing, "just return your JH13 and we'll take a look."  I sent them back about a week ago and received an (un-prompted) email from Sue @ JHA who informed me they received my JH13 and will be taking a look at them soon.  That's where I'm at now.. waiting to hear back from JHA.  I know others haven't been as fortunate as me, but my experience with them (so far) has been nothing short of terrific.  They've accommodated a (timely) refit that's far out of the 'refit window' for free.. and might even repair one of my JH13's ear pieces for free (again, in a very timely manner).  I'm not a musician or any other type of customer that might get 'preferential' treatment, either.  Just a regular old Head-F'ier.  Will keep everyone posted on what I hear back.. but so far, I'm very happy with my JH Audio experience.

New Posts  All Forums:Forum Nav:
Head-Fi.org › Forums › Equipment Forums › Portable Headphones, Earphones and In-Ear Monitors › JH Audio JH-13 PRO impressions thread