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I have my hands ON the Sony X1000 Walkman - Impressions / Discussions - Page 251

post #3751 of 3759

Hi, do you guys know if I can still buy a replacement battery for the x1060?

I still love my little beast, but the battery is starting to fatigue lately.

Checked ebay with no luck, any help is appreciated. Thanks!


Edited by csoller - 4/24/13 at 3:32am
post #3752 of 3759
You have to send to Sony for repair or you can order the battery and try to open & replace it yourself (of which I have no idea how to get it open). This is the response I got from them:

Thank you for contacting Sony Parts.
Great news! We have located the product(s) you were looking for.

x23491021 Battery $98.18
(Shipping charges and local taxes are additional)

You can order the above available items through our website at http://servicesales.sel.sony.com, or speak with one of our qualified sales specialists (800) 488-7669.

Phone Hours:
Monday to Friday - 8:00 am to 12 am (Midnight) ET
Saturday and Sunday - 9:00 am to 8:00 pm ET

Also please note that replacement parts do not include installation instructions.



Thank you for choosing Sony.

The Sony Parts and Accessory Team
C76F
Ryan


There is also the option of sending your X in for service but you may not get another X back. They may send you a replacement of the same value. This is the response you get when requesting service for an X:


"Exchange Service Information

Your unit is covered under an exchange program. The exchange is for the same or a comparable model. The replacement unit will be factory recertified/refurbished.

A recertified and/or refurbished unit is one which is not an original, factory fresh unit; for various reasons, it has been returned to Sony from a dealer or customer, or for some reason cannot be sold as "new". The recertified unit would have been through a complete re-work and inspection and, except for possible minor cosmetic flaws, returned to the original factory specifications. It is then repackaged with all of the accessories and supplied materials a new unit comes with, unless specifically otherwise noted.

The cost to exchange this unit under our Exchange Program is $204.78 (plus any applicable taxes). Return shipping is included in this price.

This quoted price is based upon the direct replacement model. Product availability and pricing may vary if the direct replacement model is not available. If this applies, You will be contacted by a customer service representative.

Based upon the information you have entered, your unit appears to qualify for the Flat Rate pricing quoted above. Not covered under our Flat Rate pricing is the following:

Units requiring replacement of display devices*
Internal corrosion or moisture damage
Cosmetic parts **
Physical abuse.
Misuse or excessive wear. ***
Units older than seven (7) years from last market date.
Damage resulting from prior service.
If upon examination, it is determined that your unit does not qualify for Flat Rate pricing, then a parts and/or labor repair quote will be given to you. If you approve your estimate, payment must be made in order to proceed with repair. If you refuse your estimate, you can elect to have your unit disposed at our facility or your unit can be returned to you for a nominal fee. All repaired units will be returned to you with a 90 day part and labor warranty covering the entire unit.

During the course of the repair of your unit, it is possible that data, software or other materials stored or preserved on your unit will be lost or reformatted. It is your responsibility to backup any data, software or any other material. If you are not comfortable with performing this backup process, we suggest that you contact a service professional. Sony does not perform this type of service and will not be responsible for any damage or loss of material."
post #3753 of 3759

Thanks, I will look into this.

post #3754 of 3759
Quote:
Originally Posted by csoller View Post

Hi, do you guys know if I can still buy a replacement battery for the x1060?

I still love my little beast, but the battery is starting to fatigue lately.

Checked ebay with no luck, any help is appreciated. Thanks!

 

Yes, in Singapore which I just checked with Sony Service Center. It's $84 and they still got a lot of stocks.

 

My player used for more than 3 years and it's battery still quite ok.

post #3755 of 3759

My X1061 is acting weird lately.

 

When I press the Home button to turn off the device, it powers down and starts up again. Then it is in standby mode while the screen is off. When I press the home button, I know that the unit has not shutdown & the battery is drained a bit.

 

I tried the reset (without connecting via. usb) - It didnt work

Also I tried (connected via. usb) - It didnt work too.

 

I havent done the restore since I need to transfer some file back.

 

Please let me know, if its something wrong with the unit. I'm running Version 1.11.

post #3756 of 3759

Ignore this post.

Totally forgot that it was the norm for the player. I Haven't used it well over 3 years.

Quote:
Originally Posted by AUDIOBREEDER View Post

My X1061 is acting weird lately.

 

When I press the Home button to turn off the device, it powers down and starts up again. Then it is in standby mode while the screen is off. When I press the home button, I know that the unit has not shutdown & the battery is drained a bit.

 

I tried the reset (without connecting via. usb) - It didnt work

Also I tried (connected via. usb) - It didnt work too.

 

I havent done the restore since I need to transfer some file back.

 

Please let me know, if its something wrong with the unit. I'm running Version 1.11.

post #3757 of 3759

i used my player yesterday after 6 months of using my ipod touch...the sony player sounds sublime probably one of the best players sony made..it is a bit slow though..but i will never sell it 

post #3758 of 3759

Good news....

 

Found the service manual for the X here:

 

http://averbouch.biz/wp-content/uploads/SONY_NWZ-X1000_Service_Manual.pdf

 

 

Looks like the battery can be replaced but it doesn't look like the back cover will fare well from prying it off..

post #3759 of 3759

Hey guys, here is the service repair manual for the x series with test menu included.

 

http://averbouch.biz/wp-content/uploads/SONY_NWZ-X1000_Service_Manual.pdf

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