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HeadAmp

post #1 of 72
5/5/09 at 5:18pm
Thread Starter 
Regretibly I have some negative feedback.

In September 2008 (9 months ago) I ordered from HeadAmp:

Gilmore Lite Headphone Amplifier,
Gilmore Lite DPS (UK),
= 649 USD.

Since then I have sent 12 VERY fair e-mails to Justin; I have only had 3 responses - basically saying the same thing - I will refrain from posting any communications for the time being.

I am currently in the process of getting my full funds back.

I suggest not buying from HeadAmp until I receive my funds and answers to go with. As it seems alot of people on head-fi have waiting times considerably higher than the claimed 3 months along with poor communication.

-Jonathan
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post #2 of 72
12/18/09 at 6:46pm

Headamp

Justin has notified me of shipping date.

-Rick
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post #3 of 72
12/18/09 at 6:50pm
Quick tip for you, Robert. His name is Justin.
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post #4 of 72
12/18/09 at 6:52pm
It's Justin, not Jason.

While I understand your frustration (lack of communication from any company is always bothersome), Justin is also loaded with pre-orders for the Pico Slim, as well as any orders for his current amps/dacs.

I would continue to initiate contact, but by email. Don't give up yet!
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post #5 of 72
12/18/09 at 6:55pm
Quote:
Originally Posted by Hopstretch View Post
Quick tip for you, Robert. His name is
Justin.
Thanks, Just a bit frustrated.
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post #6 of 72
12/18/09 at 7:07pm
what are you trying to order.
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post #7 of 72
12/18/09 at 7:16pm
Posting this angry rant here achieves what?


What did you order? When did you order it? When did you first contact Justin after making the purchase? When did you telephone?
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post #8 of 72
12/18/09 at 7:32pm
Quote:
Originally Posted by Duggeh View Post
Posting this angry rant here achieves what?


What did you order? When did you order it? When did you first contact Justin after making the purchase? When did you telephone?
Not an angry rant. I hope he decides to call me. Pico dac/amp. Ordered 12/4/09 when item was listed in stock. I have been calling for more than a week. Email also.

fustrating
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post #9 of 72
12/18/09 at 7:40pm
I agree.
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post #10 of 72
12/18/09 at 7:49pm
Hi,

The first message I received from you was an email about an hour ago, and I replied to it. I already shipped your order. Haven't checked any voice messages yet if you left one.
HeadAmp Audio Electronics - the latest in headphone amps & DACs for home and portable listening.
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post #11 of 72
12/18/09 at 8:03pm
It worked! I just received an Email. It has already been shipped (so I have been informed). We shall see.
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post #12 of 72
12/18/09 at 8:10pm
Quote:
Originally Posted by RKlages View Post
It worked! I just received an Email. It has already been shipped (so I have been informed). We shall see.
What worked? Trying to defame him?
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post #13 of 72
12/18/09 at 8:13pm
Quote:
Originally Posted by justin w. View Post
Hi,

The first message I received from you was an email about an hour ago, and I replied to it. I already shipped your order. Haven't checked any voice messages yet if you left one.
I imagine you must be very busy right now but know I do value your reply (and your time). The USPS link you sent me did not indicate any shipping info. I have been calling your phone number for a week. I started leaving voicemail. When was "it" sent and when is "it" due to arrive? I hate to resort to posting on a public site or contacting Google but what am I to do if you don't answer your phone or respond to voicemail.

-Rick
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post #14 of 72
12/18/09 at 8:22pm
Quote:
Originally Posted by logwed View Post
What worked? Trying to defame him?
Trying to find out the status of my order. To defame him I would have to say something derogatory about his person. Indicating that he has failed to return my call(s) is hardly defamatory. I am glad to say he has since Emailed me as well as posting here.
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post #15 of 72
12/18/09 at 8:51pm
USPS has to have the lamest tracking system ever devised. Whenever I use it the package is in limbo until several hours or a day after its actually been delivered. That's not tracking, it's delivery confirmation and I'm being charitable.
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