I'm terribly sorry other posters had such miserable experiences with Warren. What follows are general observations and absolutely not comments about any specific post.
If anyone suspects the person/business with whom he's dealing is not behaving honorably, don't sit on your rights. Don't accept endless excuses. Don't extend pity. But also don't make threats or engage in name calling with the possible miscreant. Absolutely be professional. The quiet person, not the screamer, is the one to be feared. Be the quiet person, not the screamer. Do examine your rights carefully. Aggressively take action to protect all your rights in the dispute, especially time-limited rights, in writing. If it turns out that there was an honest problem, that will become clear enough soon enough and you can both start negotiating the next transaction. If it turns out you're dealing with a sociopath, remember that they can't help themselves. It's what they are. You are prey and they are predators. Act to protect yourself or be eaten. I think of sociopaths as the human equivalent of boa constrictors. By the time you realize you're having difficulty breathing, you're doomed. The trick is to not let these constrictors wrap themselves around you in the first instance.
Edited by ricmiclaw - 5/17/11 at 11:30am