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Should I send this back to Shure?

post #1 of 13
4/10/09 at 5:34pm
Thread Starter 
Hello

This happen again to my Shure SE530 and I don't know if I should send it back.

Is there any DIY solution for this?



Last time I sent it back to Shure for the exact same reason.



Shure Canada warranty service is great but it takes 3-4 weeks.

Any suggestion would be great!

Ch28Kid
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post #2 of 13
4/10/09 at 6:05pm
yes

send them back
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post #3 of 13
4/10/09 at 6:52pm
What date were your Shure's manufactured? (It should say on the bottom of the box.)
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post #4 of 13
4/10/09 at 7:01pm
Thread Starter 
2008/08/04 is for first picture

2008/03/27 is for second picture


Should I use super glue and put it back together? Anyone have experience with that?
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post #5 of 13
4/10/09 at 7:34pm
Quote:
Originally Posted by ch28kid View Post
2008/08/04 is for first picture

2008/03/27 is for second picture


Should I use super glue and put it back together? Anyone have experience with that?
NO, send it back!
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post #6 of 13
4/10/09 at 7:37pm
Send them back. This **** shouldn't happen with a MSRP $499 IEM. Period.
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post #7 of 13
4/10/09 at 7:38pm
Dont use superglue... I tried that... then panicked .... and realized it would look horrible.

Send it back, and shure will replace them no questions asked. I sent my package in and got it back in 4 days.
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post #8 of 13
4/10/09 at 7:40pm
Quote:
Originally Posted by Bonthouse View Post
Send them back. This **** shouldn't happen with a MSRP $499 IEM. Period.
Actually, anything can happen if you don't properly take care of stuff. I'm sure that a 2000 OmegaII would break down aswell if I kept on pulling and twisting on the rubber strain relief. when taking the se530's out, just grab onto the housing not on the wire/rubber housing I think thats what led to my problem.
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post #9 of 13
4/10/09 at 7:48pm
The SE530 are pictured with people on stage by Shure.. and they can't take a little abuse?
Again, this REALLY should not happen with IEM's that cost this much.
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post #10 of 13
4/10/09 at 7:54pm
Thread Starter 
Quote:
Originally Posted by pdupiano View Post
Actually, anything can happen if you don't properly take care of stuff. I'm sure that a 2000 OmegaII would break down aswell if I kept on pulling and twisting on the rubber strain relief. when taking the se530's out, just grab onto the housing not on the wire/rubber housing I think thats what led to my problem.
When I take it off, I always hold it by the rubber and wire...

Is there a correct way to take it off? Am I the only one with this problem cause this is the second time I have to send it back in.

Are the new ones manufacture in 2009 better?
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post #11 of 13
4/10/09 at 8:20pm
May try taking them off by the actual housing instead to project longevity. Either way, I would send them in this time. Better off with getting an already good pair.
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post #12 of 13
4/10/09 at 8:35pm
Since my replacement I've been taking them off using the housing
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post #13 of 13
4/11/09 at 4:08am
I sent my scl4 back, and it is going back to me(total 3 weeks back and forward)
why not send it back since the service is awsome
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