I was going to sell mine, but checked for cracks for a buyer and found a missing piece like the one in the picture several posts before. I bought direct from Phonak, so I'm in the process of contacting them now. I don't know how long its been there, I had not noticed it before, and I had not used them in months. They're very good and they still seem pretty solid, so its strange. Its kinda sad, because Phonak had a great product, especially at this price point, and unfortunately have screwed it all up because of a somewhat minor defect. Lesson learned for them I guess, but sounds like they're stepping up and doing good customer service wise.
post #361 of 467
10/29/09 at 4:00pm