post #301 of 467
8/14/09 at 6:05pm
That's really bad luck Poppy. I mean for me... 'cos now I have to slot you back in the list on the front page
No, that's crap luck, three pairs??
Let us know what happens and if wbrownie gets back to you. He doesn't seem to have updated the thread with any new information for a long time
aTOOL- have you had a response from anyone yet about your pair?
Chris- the last I remember was that the materials were going to be upgraded for 'version 2'... but that doesn't help anyone who has a faulty pair from the earlier batches. It also doesn't help that no one from Phonak seems to be responding anymore. That can't be doing much for customer confidence.
Yep Chris, serious QC Issues!!, Im done with Phonak and PFE, nice sounding, but, if they can't last more than months what good are they? They do have a good exchange policy, but until they have a re- design and change materials it seems there are going to be multiple failures Which is a huge hassle.