Phonak Audeo (PFE) Appreciation Thread - Page 124

Replacements shipping out today and tomorrow. I just emailed them about it. Also there is no need to return your current, damaged pair. Completely new headphones with all the accessories with it. Talk about customer service!

I got the same email today. with no need of return of old pair, maybe we can take the old one (which driver is fine) and send them in for custom remolding. this can be fun.

Wish I had requested a replacement earlier. I waited until close to when I thought the V2 was ready. I haven't received such email but I possibly will soon.

My friend even joked about somehow not sending the current ones back because he tried them and liked them better than the cheap crap he always burns through. I wont tell him though. In the state they are in with the way he treats his, they wouldn't last a day anyways.

Are they shipping yet?

I'm thinking about picking up a pair but it seems no where is shipping them, especially since they seem harder to find then your average IEMs.

I ordered mine on December 16, 2008 and the cable of my right earpiece is torn, leaving the earphone dangling by its copper cabling.

Do I qualify for replacement?

I'm sure you do. I think it's a 1 year warranty.

Correction: The PFE v1 have 2 years warranty.

Cool, I will contact them. Thanks.

Oddly enough I don't remember passing an honesty test before buying the PFEs.

Piccccccccccccccsssss! ;>. I'm so impatient.

calm down, none of us live next door to Audeo US distributor

How is that so? I do have some problem with the jack termination. It sometimes doesn't make good contact and the left channel disappears...

Idk if this is news to anyone but they are now in stock at earphone solutions

mine are in route on the delivery truck!!!

cant wait to get home from work.

picture ASAP please