Originally Posted by mark2410
well if i want a product that does x y z then i buy one that has those features, i dont buy one that doesnt then complain that it doesnt. once the company has your money they dont really care what you think. i dont get how you think that my buying products that do what i want mean i am being manipulated.
i rather think its those that are duped into buying things that dont do what they want that are being manipulated, "oooh its shiny and people on tv told me to buy it"
If a company made a new product, which they have, and the company gets feed back, which they have, you think they are not responsible to do anything? You think their reply is "we don't care go buy another product?". There are many companies that rely off customer feed back and or change/update/revise their products. Let me think of some examples;
Oh, Apple comes to mind. How many versions and updates have there been of IPODS? How much of that do you think was customer feed back? None? Incorrect. Much of it was customer feed back. That was one of the reasons the iTouch does not use a hard drive anymore. Not just because of the technology and it's pretty, but the fact most people had issues had bad battery life. Apple listened.
Apple didn't make the new products cause they don't care what customers think, they in part made/revised/improved them from different factors and one of them is customer feed back.
Another example, when Saturn released their first car into public and later found there were overheating issues with the car by customers complaining, a recall was issued. But according to you, they should have been told by Saturn "well too bad you get what you pay for!" or "we have your money and don't really care what you think" well no, there was a recall and the issue was addressed.
When I say you are easily manipulated, what I mean is that you would be a person that would of kept the first roll out of the Saturn and sit there and say, "O well I got what I paid for."; that is sad, you just got manipulated.