Originally Posted by jinx20001
great livewires service eh, im sure it is because they have a small team thats working hard on your earphones but still...does'nt bode well for the future service does it.
be patient and keep trying, i had the same problem with ultimate ears believe it or not, i sent them an email months ago and never did get a response.
Haha, well UE can't use that same excuse, they have lots of employees!
I had a similar experience recently with another custom company, hearyourself, and when I finally did get hold of the guy, it turned out he hadn't even got my emails. They must have been filtered as spam or something. Anyway, have you tried calling them? I'm sure all is well