post #46 of 278
10/23/08 at 9:25pm
If it's within 30 days, they'll refund you the difference. I was able to do that with the DT 880's they had on sale a couple of months back.
|Thanks for writing to us about the recent price change on "beyerdynamic DT 770 Stereo Headphones."
First, please allow me to extend my apologies for any inconvenience this matter has caused.
I understand you bought this item from us just recently at a different price. Unfortunately, we cannot extend a refund to you for the difference between the original price and the lower price you saw posted on our website. I hope I can help to clarify the policy for you.
While we don't always beat the best available price on every product, we do offer deep discounts on many thousands of items. From time to time, prices on some items will change due to special offers from suppliers and manufacturers or our inventory and sales volumes. When we can offer a lower price for new purchases we will, but we cannot extend these discounts to completed orders.
I understand you may have taken advantage of a 30-day price guarantee policy in the past. However, that policy was discontinued on September 1, 2008.
I know you are concerned about the price you paid, and certainly understand if you choose to return the item and purchase it at a lower price. If you do not want this item or you like to cancel this order and receive a refund, you may refuse this shipment when it arrives and can place a new order for the same item for the new price. Refusing the shipment allows you to return it without having to pay for return shipping.
I sincerely apologize for any inconvenience and disappointment this may have caused you.
And Tiemen, do you know if the headroom graphs for the "DT770-2006" are for the dt770 05s being sold on amazon?