Who has the Sennheiser MX W1!?!? - Page 4

Hi yes I have.

Hi I have several negative issues with regard to the MXW1.

The top coating of the leather case that the docking station fits in is peeling off. , One of the earbuds came apart leaving the steel cover, a plastic membrane and rubber retaining ring in my ear and now no longer works at all. The transmitter now only holds a charge of approx 5 hours. I contacted Sennheiser about this and judging from the reply received from them they do not want to know and are blaming these problems due to my MXW1 being counterfeit. They were purchased from a private buyer on ebay in 2009 who was unable to use them due to comfort issues. I am 100% sure that they are the genuine product and that the problems are due to long term usage issues but Sennheiser will have none of it.  In any case I was not aware that they were any counterfeit MXW1s on the market.

A further issue with the MXW1 is you can only replace the earbud batteries yourself. The transmitter and docking station has to be sent back to Sennheiser for battery replacement, which is strange because you can purchase the batteries for both of them here http://www.custom-cable.co.uk/headphone-spares/sennheiser-en/batteries/  which is according to the website the no.1 supplier in the UK of official Sennheiser spare parts

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