my DPS was ordered in the same order as lisnalees, and he sent it onto me, if anything i would have thought i would have had a 'hum', as my old electrics here produce an AC hum through my logitech subwoofer.
but in testing, putting my ear really near the dps, with all other electrical noise closed down from other sources, i can confirm it is deadly silent, i think lisnalee may be talking about a hum coming from the DPS externally, not whilst using headphones?!? - otherise, as you said, the float option would be of help as lisnalee is well aware of.
lets hope its able to be sorted and interesting to hear what HR have to say.
lisnalee, can you confirm if its external hum?, ie. you can hear a hum without headphones on, emanating from the DPS - or is it the introduction of the DPS into the balanced amp that is making hum through the headphones?